More jobs:
Commercial Lines Clams & Risk Management Support Leader
Job in
Onalaska, La Crosse County, Wisconsin, 54650, USA
Listed on 2026-09-25
Listing for:
The Jonus Group
Full Time
position Listed on 2026-09-25
Job specializations:
-
Insurance
Risk Manager/Analyst
Job Description & How to Apply Below
Job Summary
Seeking an experienced Commercial Lines Claims Manager to lead a specialized support team within a growing Property & Casualty agency. This role is ideal for a claims professional who thrives on problem-solving, guiding clients through complex situations, and collaborating with carriers to achieve successful claim outcomes. As a key leader, you will oversee a small team, serve as a trusted resource for intricate claims advocacy, and contribute to the agency's operational excellence.
Job Description Claims & Risk Management Support Leader Compensation Package- Base Salary:
Up to $96,000, commensurate with experience. - Benefits:
Comprehensive benefits package.
- Lead and develop a team comprising a Client Resource Coordinator and a Risk Management/OSHA Support Specialist.
- Act as the agency's primary internal expert on complex commercial claims matters.
- Advocate on behalf of clients and collaborate with carriers to resolve challenging claims issues.
- Provide guidance on large-loss, high-severity, and sensitive claims situations.
- Coordinate communication among clients, carriers, producers, and internal stakeholders.
- Oversee claims-related workflows, ensuring timely follow-up and resolution of issues.
- Maintain a high level of client satisfaction throughout the claims process.
- Support process improvement initiatives and contribute to the department's operational efficiency.
- Extensive experience in Commercial Lines claims, either within an agency or on the carrier side.
- Proven expertise in handling or supporting large commercial accounts and complex claims scenarios.
- Strong understanding of commercial insurance coverages and claims processes.
- Prior leadership experience or a demonstrated interest in stepping into a leadership role.
- Excellent communication skills for engaging with clients, carriers, and internal teams.
- Industry experience in contractor, manufacturing, transportation, auto dealership, or similar sectors is highly valued.
- Familiarity with Applied Epic or other agency management systems is preferred.
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