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Support Center Team Lead - Client Experience

Job in Onalaska, La Crosse County, Wisconsin, 54650, USA
Listing for: Locknet Managed IT
Full Time position
Listed on 2026-08-22
Job specializations:
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below

Locknet Managed IT in Waterloo, IA is seeking a Support Center Team Supervisor to lead a team of Systems Administrators delivering remote client support. You will coach, set expectations, monitor metrics, and drive continuous improvement to ensure a world-class customer experience.

You will own the client relationship, coordinate with Account Executives and Technical Account Managers, and collaborate across engineering, security, and sales to align staffing and training with service goals.

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