Massachusetts is currently remote Accounts Receivable

Massachusetts based company is currently in need of a remote Accounts Receivable!

Newton, MA- based company is currently in need of an Accounts Receivable specialist! The Accounts Receivable supports the Accounting team by managing daily receivables processes while delivering professional and responsive service to client owners and managers. This role plays a key part in maintaining accurate financial records and ensuring timely communication regarding payments and account inquiries.

The ideal candidate is detail-oriented, organized, and confident handling both accounting-related tasks and customer interactions. This position requires balancing administrative accuracy with proactive communication in a professional property management environment.

Key Responsibilities

• Record and post payments accurately within the company’s accounting software
• Perform daily accounts receivable tasks and maintain organized financial records
• Manage the Accounts Receivable email inbox, responding to inquiries when appropriate and forwarding complex matters to the assigned AR Specialist
• Answer phone calls and emails from client owners and managers regarding account and payment inquiries
• Provide clear, professional communication while resolving basic account-related questions
• Escalate payment discrepancies or concerns to the appropriate internal team member
• Maintain detailed documentation of communications and transactions
• Ensure accuracy and timeliness in all receivable entries and follow-ups
• Spend approximately 25–50% of each shift on the phone once fully trained

Qualifications & Skills

• Strong written and verbal communication skills
• Basic understanding of accounts receivable or accounting principles
• High level of accuracy and attention to detail
• Ability to manage email correspondence efficiently and professionally
• Comfortable handling inbound phone calls in a client-facing environment
• Strong organizational and time-management skills
• Ability to prioritize tasks and elevate issues appropriately
• Proficiency in accounting software and general office tools

Ideal Personality & Mindset:

• Service-minded and professional in all client interactions
• Detail-oriented and dependable with financial data
• Calm and solution-focused when handling account questions
• Proactive communicator who follows through consistently
• Collaborative team player who knows when to elevate concerns
• Accountable and trustworthy with sensitive financial information

Tools & Technologies

• Company accounting software
• Phone system

Skills requirements:

• Excellent English verbal and written communication
• Strategic thinker
• Writing and documentation skills
• Must be able to prioritize work
• Courteous and friendly
• Organized and has great attention to detail and quality assurance
• Ability to build trust
• Ability to work independently and manage multiple priorities
• Other skills as required

Software requirement:

– Licensed OS

Hardware requirements:

• 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
• Private and quiet dedicated home office area
• Modern computer and operating system
• Back-ups in case of power or Telco interruptions
• Good headset and webcam (Preferably noise-canceling headset)