Accounts Receivable Specialist

Lee Enterprises is seeking a hands-on Accounts Receivable Specialist to support the company's collections team. The primary areas of responsibility of the position include working with internal and external customers on credit and collection needs, as well as performing analysis to support business operating decisions and results.
The Accounts Receivable Specialist is a work from home position.

Position Responsibilities

Research and places collection calls for specified past due accounts.
Posts payments received from customers, accurately and timely.
Resolves payment problems and discrepancies in a timely manner.
Reconciles the cash receipts daily to ensure accounts are in balance and payments accounted for within the receiving and posting process.
Answer inquiries from customers and company personnel regarding payment applications.
Processes credit applications from new customers.
Maintains accurate account information in billing software including addresses, phone numbers, contact information and account status.
Locates and sends requested information to third party collection agencies or law firms on bad debt accounts.
Monitors credit queues in billing software as needed.
Provides administrative assistance to the credit manager and other members of the credit department.

Qualifications

Strong written and verbal communication in customer service and negotiation
Ability to prioritize tasks to meet deadlines with high quality work
Attention to detail and strong organization skills
Strong work ethic and self-motivated
Microsoft Office experience

Education and Experience

Previous collections experience and a college degree are a plus.
High School diploma is required.