Reconciliation Specialist with German
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-07-01
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Accounting
Accounts Receivable/ Collections, Financial Analyst, Financial Reporting -
Finance & Banking
Accounts Receivable/ Collections, Financial Analyst, Financial Reporting
Job Overview & Purpose
Responsible for the end-to-end reconciliation process for accounts across German speaking countries, ensuring accurate matching of accounting documents, maintaining strong customer relationships, and supporting the OTC process.
Accountability / ObjectivesManage and execute day-to-day reconciliation activities for key accounts. Ensure accurate matching of payments, credit notes, and deductions. Liaise with customers and internal stakeholders to resolve discrepancies and maintain positive relationships. Support process improvements and collaborate with related departments.
Key Responsibilities- Perform end-to-end reconciliation process for German speaking countries (Germany, Austria, Switzerland).
- Analyze customer accounts and ensure day-to-day reconciliation activity by matching accounting documents such as payments, credit notes, and deductions.
- Liaise with customers and raise credit notes as needed.
- Establish and maintain positive relationships with customers and stakeholders.
- Perform root cause analysis on recurring issues to identify underlying problems and recommend corrective actions.
- Respond to all customer inquiries in a timely and professional manner.
- Participate in meetings with customers.
- Cooperate closely with other departments such as Cash Collection, Cash Application, Dispute, Sales, and Rebate.
- Strong experience in reconciliation.
- SAP experience (knowledge of S4
Hana system is a great advantage). - Proficient in MS Excel.
- Ability to work with defined processes.
- Good interpersonal skills and ability to communicate within a matrix organization.
- Proactive approach.
- Good time‑management and prioritization skills.
- Pro‑client approach.
- Attention to detail.
- Work experience in a similar role: OTC (order‑to‑cash) or related, such as Finance, Accounting, Cash Collection. Experience in logistics, supply chain is a plus.
First 1 month:
Hybrid (Warsaw, Poland). After training:
Fully remote (office access in Warsaw, Poland). Primary location:
Warsaw, Poland.
- Advanced German.
- Strong English.
- Other European Languages are a plus.
- Higher degree in Business, Finance, Systems, or related field.
- Internal:
Cash Collection, Cash Application, Dispute, Sales, Rebates Team, Other internal stakeholders. - External:
German speaking customers.
- Competitive salary and comprehensive benefits plan (medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan).
- Paid Time Off, including paid vacation, holidays, personal days.
- Tuition reimbursement.
- Discounts on Stanley Black & Decker tools & products and other vendor partners.
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