Finance Technician - Sales Tax

Finance Technician I - Sales Tax

The Finance Technician I is an entry‑level role supporting the City’s Sales Tax Division through clerical and data entry functions, including tax return processing, taxpayer registration, and account maintenance. The position serves as a primary point of contact for the public and internal staff, assisting via phone, email, and in person. Success requires clear communication, a consistently professional and composed demeanor, and the ability to manage multiple priorities while meeting deadlines in a high‑volume environment.

Work Schedule: Monday through Friday, 8:00 AM – 5:00 PM, on‑site. No routine remote work; remote work required during City facility closures due to inclement weather or emergencies, unless otherwise directed.

This position is subject to budget required furloughs to be implemented in the 2026 calendar year.

• Assist taxpayers and staff via phone, email, and in person
• Provide account, licensing, payment, and refund information
• Process sales tax licenses, certificates, and amended returns
• Enter and reconcile tax data; resolve discrepancies
• Prepare and balance daily deposits (cash, check, and credit)
• Reconcile deposits with bank records and allocate funds
• Maintain accurate financial records in compliance with established policies and procedures
• Compile documentation and support the preparation of financial and accounting reports
• Other duties as assigned
• Learn more about this job by reviewing the class specification on City of Colorado Springs Class Specifications page

• Understanding of sales & use tax processes (preferred but not required)
• Proficiency in Microsoft Office and data systems
• Strong data entry and 10‑Key accuracy
• Clear written and verbal communication
• Ability to multitask and meet deadlines
• Team‑oriented and adaptable

We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education.

• High school diploma or GED
• One year of full‑time experience in accounting, accounts receivable, tax processing, or a related field

The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants.

• Sales and use tax experience (municipal or state)
• Enterprise Resource Planning (ERP) or government accounting system experience
• High‑volume data entry and cash handling
• Experience in a government or finance office
• Bilingual proficiency

Please contact Katie McLaughlin aughlin for any questions about this position.