AR Billing & Collections Specialist

Description

Accounts Receivable Billing & Collections Specialist – Join CWES!

At CWES, we are leaders in stormwater management, committed to excellence, and driven by a strong team culture. We’re seeking a detail-oriented and proactive Accounts Receivable Billing & Collections Specialist to join our growing team. If you excel in organization, problem-solving, and collaboration, this is the opportunity for you!

Why Join CWES?

• Competitive Pay & Benefits
  – We offer a strong salary along with a comprehensive benefits package.
• Career Growth
  – We invest in professional development and provide advancement opportunities.
• Supportive Team Environment
  – Work in a culture built on dependability, integrity, and respect.
• Offering 1 day remote work per week

Key Responsibilities:

• Customer Account Management
  – Support new and existing customers with account inquiries, ensuring a seamless AR process.
• Invoice Processing
  – Generate and distribute invoices with accuracy and efficiency using our accounting software.
• Payment Follow-Up
  – Monitor and collect outstanding balances, follow up on past-due accounts, and work with customers to resolve discrepancies.
• Records Management
  – Maintain and update customer account files, ensuring all records are precise and up to date.
• Problem-Solving
  – Proactively address unresolved AR issues, collaborating with internal teams for effective resolution.
• Contract & Compliance
  – Process contracts, lien waivers, change orders, and insurance certificates while ensuring adherence to company policies.
• Performance & Accuracy
  – Meet productivity standards while keeping the AR aging report clean and current.

This position includes, but is not limited to, the responsibilities listed above. Duties may expand as the company evolves.

Requirements

What We're Looking For:

• Education
  – Bachelor’s degree preferred, but relevant experience is highly valued.
• Experience
  – Minimum 3 years in accounts receivable/billing, preferably in the construction industry. Experience with Acumatica is a plus!
• Skills
  – Strong attention to detail, excellent organizational abilities, and a deadline-driven work ethic. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.) and familiarity with Microsoft SharePoint are required.
• Resilience Under Pressure
  – Ability to operate effectively under pressure, manage competing priorities, and meet deadlines in a fast-paced environment.
• Collaboration
  – Ability to work independently while contributing positively to a dynamic team environment.

How Success is Measured:

• Timely and accurate invoicing
• Effective collection of outstanding balances
• High level of accuracy in customer account updates
• Positive customer feedback
• Consistently clean and current AR aging report
• Strong problem resolution and compliance with company policies
• Clear and proactive communication of issues, ensuring swift resolution
• Ability to maintain performance and accuracy under pressure