Manager, Revenue & Receivables

Manager, Revenue & Receivables

The Institute of Internal Auditors (IIA) is seeking an experienced Manager, Revenue & Receivables to lead the global accounts receivable function and optimize the end-to-end revenue-to-cash process. This role is responsible for ensuring accurate billing, cash application, collections, revenue recognition support, and financial reporting while driving operational excellence through automation, strong internal controls, and scalable processes.

Working closely with Accounting, Treasury, Customer Support, Finance Systems, Sales Operations, and IT, you will oversee accounts receivable operations, strengthen revenue cycle processes, improve cash flow, and leverage Net Suite to enhance efficiency, reporting, and customer experience.

This is a hybrid position based in Lake Mary, Florida, combining in-office collaboration with remote work.

What You'll Do

• Lead the end-to-end accounts receivable process, including billing, cash application, collections, credits, write-offs, and customer account management.
• Oversee revenue cycle activities, including revenue recognition, deferred revenue, and high-volume transaction processing in accordance with GAAP.
• Develop and optimize collections strategies, including automated dunning communications and customer segmentation to improve cash flow and reduce Days Sales Outstanding (DSO).
• Monitor aging reports, collection performance, and key receivable metrics while driving continuous process improvements.
• Manage month-end, quarter-end, and year-end close activities related to cash, accounts receivable, revenue, and deferred revenue.
• Review and approve journal entries, account reconciliations, and financial reporting schedules.
• Serve as the subject matter expert for Net Suite accounts receivable and revenue processes, partnering with Finance Systems and IT to improve automation, controls, and reporting.
• Lead, mentor, and develop the Accounts Receivable team while fostering a culture of accountability, collaboration, and continuous improvement.
• Partner cross-functionally with Accounting, Treasury, Customer Support, Sales Operations, and Finance leadership to strengthen revenue cycle performance and customer experience.

• Bachelor's degree in Accounting, Finance, or a related field.
• 7+ years of progressive accounts receivable, revenue accounting, or finance experience, including leadership or management responsibilities.
• Hands-on experience with Net Suite, including accounts receivable, revenue recognition, deferred revenue, and financial reporting.
• Experience working in a high-volume transaction environment, such as e-commerce, SaaS, subscription services, or payment processing.
• Strong understanding of GAAP, revenue recognition, deferred revenue, and internal controls.
• Demonstrated experience improving financial processes, controls, and operational efficiency through automation and technology.
• Strong analytical, organizational, problem-solving, and stakeholder management skills.

• CPA or CMA certification.
• Experience with global, multi-entity, or multi-currency accounting.
• Experience integrating or reporting across multiple billing or payment platforms.
• Experience supporting SOX compliance or highly regulated audit environments.
• Knowledge of automated collections strategies, revenue systems, and financial process optimization.

The Institute of Internal Auditors (IIA) is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees are treated with dignity and respect. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.