Remote - California: Billing Specialist

WSHB seeks a Billing Specialist that will be responsible for preparation and processing of billing invoices from pre-bill stage to final invoicing for firm clients, including follow up action on appeals and past due client accounts.

• Perform daily activities of the billing function in support of Partners and Clients. This includes but is not limited to pre-bill generation and edits, updating timekeepers in E-Bill sites and running client reports at the request of the Partners and Attorneys.
• Ensure timeliness, accuracy, and acceptance of invoices on a monthly basis.
• Tracks and manages necessary follow up action for life of invoice.
• Show tenacity and drive in following up with Billing Partners and others in order to resolve client billing issues and ensure invoices are approved and billed
• Understand and ensure correct implementation of client Outside Counsel Guidelines.
• Ensure electronic invoices are processed accurately and efficiently.
• Must have knowledge of appeal process
• Must be highly detail-oriented with the ability to handle multiple tasks in a fast-paced environment.
• Demonstrates professional and highly-developed communication skills. Ability to deal professionally and courteously with attorneys, staff, vendors, and clients of the Firm while observing confidentiality of client and firm matters.

• Bachelor’s degree or minimum 3-4 years of related experience in legal billing department
• Understanding of general accounting principles as they apply to Billings and appeals
• Understanding or familiar with various client billing agreements
• Proficient with electronic billing and electronic billing vendors
• Knowledge of Aderant software or equivalent billing systems, Microsoft Word, Excel, and Office

In addition to the above, the following may also be required of the successful candidate:

• Excellent organizational skills
• Excellent attention to detail
• The use of good judgment and good interpersonal communication skills
• Well-developed analytical and problem solving skills
• Works harmoniously and effectively with others as part of a team
• A self-starter who desires to show ownership and commitment to the job
• Exercises confidentiality and discretion
• Proofreads accurately Ability to act in an advisory capacity to attorneys on billing matters
• Customer service oriented with a focus on providing excellent and professional billing assistance to our partners and clients
• Ability to effectively collaborate with others within the billing team, finance team and other firm groups and departments

• A competitive salary package, including the potential for bonuses
• Insurance including medical, dental, vision, disability, life, and a flexible spending account