Billing Specialist

Contract Billing Specialist

Location:

Remote (U.S. based only – Eastern or Central Time Zone Required)
Department:
Finance Compensation:
Up to $75,000 annual salary, depending on experience, education, skills, and overall qualifications.

About Transnetyx At Transnetyx, we're advancing scientific discovery by delivering innovative genomic services and software solutions that empower researchers around the world. Every sample processed and every customer served contributes to breakthroughs in life sciences, helping improve the future of human health.

Our people are at the center of everything we do. We foster a collaborative, values-driven culture where innovation, accountability, continuous improvement, and exceptional customer service come together to make a global impact.

If you're looking for meaningful work with a growing technology company where your contributions truly matter, we'd love to hear from you.

Position Summary Transnetyx is seeking an experienced Contract Billing Specialist to own the end-to-end customer billing process for our growing global business. This position is ideal for someone who thrives on accuracy, enjoys interpreting customer contracts, and understands the complexities of recurring subscription and contract-based billing.

Unlike traditional billing roles that focus primarily on processing invoices, this position requires critical thinking and the ability to analyze customer agreements, determine billing requirements, and collaborate across Commercial, Sales Operations, Customer Success, and Finance teams to ensure invoices are issued accurately and on time.

The ideal candidate combines strong accounting fundamentals with exceptional attention to detail, analytical problem-solving skills, and a passion for delivering an outstanding customer experience. This fully remote position is open to U.S. candidates only who are located in Eastern or Central Time Zones.

What You'll DoReview customer contracts, purchase orders, and amendments to prepare accurate invoices in accordance with contractual billing terms.

Interpret billing schedules, payment milestones, recurring charges, and contract modifications.

Manage recurring subscription billing, including renewals, upgrades, downgrades, and mid-term contract changes.

Process Time & Materials (T&M) invoices by reconciling labor, usage, and expense data against customer agreements.

Partner with Commercial, Sales Operations, Customer Success, and Finance teams to ensure customer contracts are accurately established for billing.

Investigate and resolve billing discrepancies, customer questions, and invoice disputes promptly and professionally.

Maintain accurate customer billing records and contract information within billing and CRM platforms.

Support month-end close activities, including reconciliations, accruals, and revenue reporting.

Monitor accounts receivable aging and assist with collections communications as appropriate.

Recommend process improvements that increase billing accuracy, efficiency, and scalability.

Ensure compliance with company policies, internal controls, audit requirements, and revenue recognition guidelines.

What You Bring

Required Qualifications Bachelor's degree in Accounting, Finance, Business Administration, or a related field is a bonus. Equivalent professional experience may be substituted for formal education.

Candidates with 3–5 years of experience in contract or customer billing, with demonstrated progressive responsibility interpreting customer contracts and applying billing terms will be prioritized.

Experience managing recurring subscription billing.

Experience processing Time & Materials (T&M) or usage-based billing.

Strong proficiency with billing platforms such as Net Suite, Salesforce Billing, or comparable ERP/billing systems.

Experience utilizing customer billing portals such as ARIBA, Paymode, Coupa, or similar solutions.

Advanced Microsoft Excel skills with the ability to reconcile and analyze financial data.

Strong understanding of accounting principles related to billing and revenue.

Excellent written and verbal communication skills.

Outstanding organizational skills with the ability to manage multiple…