Remote Billing & Collections Specialist Commercial Laundry

Work From Anywhere in LATAM and the Philippines

Work Schedule:

PST | Full overlap with US Pacific business hours (Monday–Friday)

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A multi-generational commercial laundry serving the global airline industry is looking for a Billing & Collections Specialist to own end-to-end billing workflows in Microsoft Business Central and protect revenue data integrity across a complex, multi-site operation.

The company operates 8 US facilities, 3 European sites, and a network of 30-40 subcontractors, processing linens, blankets, and textile products for over 100 domestic and international airlines and in-flight caterers. Monthly billing consolidates across 56 locations, making accuracy and speed mission-critical to company-wide cash flow.

Day-to-day, you'll audit delivery slips against production data, correct discrepancies directly in Business Central, batch-bill customers on weekly, semi-monthly, and monthly cycles, and keep sales price lists current across hundreds of customer accounts. You'll run daily revenue variance reports and investigate anomalies - a missing delivery, a mispriced item, a data gap - before they become invoicing errors.

Success means 100% of billing completed on deadline each month, zero invoicing errors from pricing or assignment mistakes, and revenue anomalies caught and resolved within 24 hours. Structured onboarding is documented with step-by-step guides and training videos, and the role has a proven growth path into cash receipts posting, bank reconciliations, and sales analysis.

• Collect and audit daily delivery slips against production records to catch quantity errors, miscoded items, and wrong customer assignments
• Unpost, edit, and repost delivery slips in Business Central when discrepancies are found
• Batch-bill customers on weekly, semi-monthly, and monthly cycles using the correct customer cards
• Complete all billing by the monthly consolidation deadline across 56 locations

• Update sales price lists in Business Central when customers notify of changes, applying changes forward only
• Correct and repost delivery slips with outdated pricing before month-end billing runs
• Run daily 30-day revenue comparison reports to identify variances against expected volumes
• Investigate missing deliveries or data gaps and confirm accuracy with the appropriate personnel

• Navigate a highly customized Business Central environment with up to 40 customer cards per account
• Maintain correct linkages between item codes, customer cards, service items, and sales price lists
• Ensure accurate item-to-customer assignments to prevent cascading invoicing errors
• Preserve system integrity across US and European entities when making changes

• Analyze data independently to resolve questions before escalating, and elevate with full context when needed
• Contact customers, approvers, and caterers to resolve invoice disputes such as tax exemption certificates and purchase order mismatches
• Coordinate in real time with facility teams and finance leadership via Microsoft Teams and email

• Hands-on Microsoft Business Central experience, including posting/unposting workflows, customer cards, item codes, service items, and sales price list management
• 4-7 years in accounting/finance with 2-3+ years owning end-to-end AR/billing: invoice generation, billing validation, and revenue reconciliation
• Advanced Excel proficiency: pivot tables, VLOOKUP/XLOOKUP, trend analysis, and report building
• Multi-entity or multi-location B2B billing experience, including consolidated or summary billing across 20+ customer accounts
• Demonstrated revenue variance analysis or billing discrepancy investigation with measurable outcomes on CV
• C1+ English (CEFR) for daily communication with a US-based CFO, facility teams, and external customers
• Ability to work full US Pacific Time hours with reliable power and internet backup

• Billing exposure in airline services, logistics, textile/linen, catering, or facility services industries
• Familiarity with Power BI or…