Accounts Receivable Administrator

Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths;

a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.

Hajoca has over 400 locations nationwide, called Profit Centers; and at the foundation of our family of businesses is a National Support Center (NSC) where Centers of Excellence are dedicated to enabling the success of our Profit Centers.

The Accounts Receivable team in our National Support Center (NSC) is looking for an Accounts Receivable Administrator. This is a fully remote position, with the option for a hybrid work arrangement at our Lafayette Hill, PA office for local candidates. Applicants may be based anywhere within the United States.

Pay for this position is between $22 and $26 per hour at this location.

Are you organized and detail-oriented? Do you have the discretion required to carefully handle financial information? Are you a problem solver and an excellent communicator? If so, then we’d like you to join our dedicated team as an Accounts Receivable Administrator.

You will:

• Gather information from banks, customers, Profit Center teammates, the financial system, and the point-of-sale system to assist with applying payments, reconciling the cash accounts, and responding to requests from customers, Profit Centers, and Credit offices.
• Apply customer payments accurately and in a timely manner.
• Investigate and resolve customer payment issues.
• Respond to accounts receivable and billing policy and procedure inquiries from customers, Profit Centers, and Credit offices in a timely manner.
• Demonstrate an understanding of Profit Center and company processes and policies.
• Communicate payment deductions per instructions and perform follow-up as needed.
• Identify customer payment trends and escalated them to the appropriate process owner.
• Attend and contribute to team meetings.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

• 1 or more years of experience in Accounts Receivable or another administrative support function.
• Associate's or bachelor’s degree or equivalent experience preferred.

• Have foundational knowledge of basic accounts receivable cash application and production functions.
• Possess a high level of accuracy and attention to detail.
• Demonstrate outstanding customer service and interpersonal communication skills.
• Have strong written and verbal communication skills.
• Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.
• Possess knowledge of basic accounting principles.
• Be able to handle sensitive information with confidentiality.
• Be able to research, analyze data, and solve problems.
• Possess excellent organizational skills and the ability to prioritize work projects and multi-task.
• Read, write, speak, and understand English.
• Be able to use Microsoft Office software to communicate via email, to review reports and documents.
• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

Our culture is well-suited for exceptional people who use their talents to drive…