Controller; US Remote

Guidebook helps universities and colleges build genuine connection across the entire student journey - from prospective student, to enrolled, to alumni. Hundreds of higher education institutions use Guidebook to bring people together: open houses and campus visits, orientation and welcome week, student life and engagement, and the hundreds of moments in between.

We are a people business, not a technology business. Our product is the tool, but the mission is human: helping students feel they belong, and getting them out of the app and into the world - connected to their campus, their peers, and the experiences that shape them.

We are a small, driven, fully remote team that highly values autonomy, trust, and fun.

We are looking for a Controller to own Guidebook's accounting operations end to end.

This is the whole function in one seat. You will run the monthly close, own AR and AP, process payroll, manage cash, and produce the reporting that the leadership team and our board run the business on. You will be our Net Suite owner and the person who knows how every number got where it is.

You will report directly to the President, and have support from a fractional CFO/Principal where needed.

To be clear about scope: this role has no direct reports. You will manage the accounting function, and you will have real authority over how it runs. If you have been doing most of the close yourself inside a bigger team and want the whole thing to be yours, this is that job.

We are a 15-year-old company that has been through a lot of change, and some of our processes show it. You will find things that are manual, undocumented, or done that way because it’s been the case for a while. We would like you to fix them.

• This person must be based on the East Coast of the USA and be looking to work remotely.

  • Your manager will be based in London, and your team mates from East to West Coast, Canada and everything in between.

  • There is no expectation of regular travel beyond our annual company retreat.

Month-end close. Prepare and post journal entries, reconcile every balance sheet account, run bank reconciliations, and maintain prepaids, accruals and fixed assets. You own the close calendar and you own hitting it.

Accounts receivable. Invoice customers, chase payment, and keep our AR aging healthy. You will be the main point of contact for customers with billing questions, and you will work closely with our sales team on anything that touches order-to-cash.

Accounts payable and cash. Vendor setup, bill runs, payment discrepancies, and the weekly disbursement run. Maintain a rolling cash forecast and flag anything that looks wrong before it becomes a problem.

Payroll. Process payroll, prepare the related journal entries, and reconcile the payroll GL accounts.

Credit cards and expenses. Administer our corporate cards and expense platform, reconcile card activity, and hold people to the expense policy - including asking the awkward question when a charge does not make sense.

Reporting. Produce the monthly reporting pack, including P&L and balance sheet variance analysis against budget. Prepare the monthly package for our external CPA, and support the annual tax filings, audit requests, and any lender or investor diligence.

Net Suite. Be our system owner. Keep the chart of accounts clean, and look for the things we are doing by hand that the system could be doing for us.

Process. Document what exists, improve what does not work, and build the controls a company our size should have. This is a real part of the job, not a stretch goal.

Tax preparation liaison. Serve as the primary contact for the outside CPA firm. Gather, organize, and deliver all requested financial data, schedules, and receipts.

Budgeting and forecasting. Assist management in creating annual budgets and tracking financial performance variances.

Insurance and risk management. Manage the company’s core insurance portfolio. Review vendor and client contracts to ensure indemnity clauses are reasonable and verify that external contractors provide valid Certificates of Insurance (COIs) before starting work.

• You have 7+ years of accounting experience and a Bachelor's degree in Accounting or a related field.

• You have owned a close, not a piece of one. You can talk through the reconciliations you build, what you check, and what you do when something does not tie.

• You know Net Suite fully. You have worked in it day to day.

• You work well without…