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Supervisor, Billing Operations; Fully Remote

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60601, USA
Listing for: Twilio
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Accounting
    Accounting Manager, Accounting & Finance
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Supervisor, Billing Operations (Fully Remote)
  • Lead and supervise an international billing team handling invoicing, order processing, and issue resolution.
  • Own SOX-compliant reconciliations, contract validation, and audit deliverables.
  • Drive process improvements and mentor team members.
Qualifications:
  • 5+ years in billing operations with supervisory experience.
  • Salesforce, Excel, communication, and issue-resolution skills.
  • SaaS, SOX, and Zuora experience desired.
What We Offer:
  • Competitive pay, generous time off, parental/wellness leave.
  • Healthcare, retirement savings, remote-first culture.
  • Occasional travel and community involvement.

Twilio is a cloud communications platform that helps businesses engage customers through messaging, voice, and video APIs. The company serves hundreds of thousands of businesses and values a remote-first culture, connection, inclusion, and employee growth.

This role, Supervisor, Billing Operations (Fully Remote) at Twilio, could be your next career step.

Join us at Twilio as our next Supervisor, Billing Operations (Fully Remote) in United States.

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