Fulfillment & Operations Associate Chicago , IL Corporate

Benefits:

• 401(k)
• Flexible schedule
• Free food & snacks

At Tutu School, we believe in magic: creating it for children through our enchanting ballet classes and for entrepreneurs through a business model that thrives on creativity and joy. We’re a growing network of boutique ballet schools for children aged 6 months to 8 years old, and we’re looking for a detail-loving Fulfillment & Operations Associate to support our Operations team as well as help keep our retail and costume inventory flowing smoothly behind the scenes.

This part-time role is ideal for someone who enjoys being a helpful, reliable presence behind the scenes. You’ll play an important role in supporting several day-to-day functions at Twirl quarters (aka Tutu School’s corporate office), including inventory and fulfillment of our retail and costume surplus, light data work, and general administrative support for our Operations team.

Hours:

8-12 hours per week with potential to grow.

Location:

In-office at our corporate office in North Center, Chicago, with some work edule:
Flexible.

• Receive, sort, count, and organize incoming retail and costume inventory
• Coordinate with our Operations team, who will monitor the influx of franchisee orders and assess shipping timelines + needs
• Pack and ship orders for franchisees based on order requests to ensure they are accurate and sent out in a timely manner
• Label and store items neatly and accurately in our office
• Help maintain an organized inventory and storage space
• Assist with office tasks such as organizing supplies or helping with light office errands
• Assist with receiving, counting, organizing, and maintaining retail and costume inventory
• Pack, label, and ship orders for franchisees accurately and on time
• Help keep inventory and storage areas neat, organized, and up to date
• Support the Operations team with basic data entry and updates in Google Sheets and other data platforms
• Assist with outreach to franchisees for outstanding items, confirmations, or follow-ups (email or other tools)
• Support administrative and operational tasks such as organizing supplies, preparing materials, or light office errands
• Provide general support on projects related to fulfillment, operations, and franchise support as needed

• Highly organized and detail-oriented
• Comfortable juggling a mix of hands-on tasks and basic computer-based work
• Willingness to help where needed and adapt to changing priorities
• Can work independently and follow clear instructions
• Comfortable lifting, moving boxes, and taking things to the local UPS store via car or ride share
• Basic computer skills to access email, order lists in Google Sheets, and create shipping labels
• A positive, kind, and team-oriented presence

• 401(k) retirement savings plan
• Sick pay
• Flexible yet reliable schedule
• A meaningful mission and value-driven team
• A welcoming, friendly working environment with a stocked kitchenette and monthly in-office brunches

Flexible work from home options available.

All Tutu School® locations are independently owned and operated by third-party franchisees. Franchisees, not Tutu School Franchises, LLC., are responsible for all hiring and personnel matters at their individual locations.