Office Coordinator

Base Pay Range

$4,128.00/yr - $4,128.00/yr

Salary:
Anticipated monthly salary $4,128;
Full range $4,128 - $5,450

• Requisition
• BPIS: 10609
• Closing Date: 01/16/2026
• Agency:
  Department of Healthcare and Family Services
• Class
  
  Title:
  
  OFFICE COORDINATOR - 30025
• Skill Option:
  Keyboarding
• Bilingual Option:
  None
• Job Type: Salaried
• Category:
  Full Time
• County:
  Cook
• Number of Vacancies: 1
• Bargaining Unit Code: RC014 Clerical Employees, AFSCME
• Merit Comp Code
• Union Position:
  Yes. Relevant collective bargaining agreement applies.

The Department of Healthcare and Family Services, Division of Child Support Services seeks an Office Coordinator assigned to our Central Region. Under the direction of the Clerical Supervisor, the role analyzes child support accounts receivables, keyboards letters, forms, records, and other documents related to income withholding operations in the Central Region.

The ideal candidate will have strong knowledge of office practices, procedures, and programs with the ability to follow written and oral instructions.

• Monday-Friday work schedule
• Flexible work schedules available; remote work may be an option for certain positions.
• Health, Life, Vision, and Dental Insurance
• Pension Plan
• Paid Parental Leave
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• 12 paid Sick Days annually
• 10 paid Vacation Days in first year, up to 25 annually
• 3 paid Personal Days annually
• 13-14 paid holidays annually (based on start date)

• Under direction, performs complex and specialized procedures to achieve the service of income withholding orders or otherwise dispose of delinquency referrals.
• Reviews and analyzes accounts through comparison of Healthcare & Family Services (HFS) computer records and Clerk of the Court payment records to determine correct delinquency amount.
• Gathers information and issues notices of delinquency to responsible relatives whose accounts meet established delinquency guidelines.
• Gathers information and issues referrals for accounts in need of adjustment to designated accounting staff and referrals for cases in need of legal action to attorneys for Child Support Specialists.
• Establishes and monitors tracking procedures to monitor status of notices of delinquency, income withholding services, and other work in progress.
• Keyboards letters, forms, records, and other documents relative to income withholding operations.
• Performs other duties as required or assigned, reasonably within the scope of the above duties.

• Knowledge, skill, and mental development equivalent to two (2) years of secretarial/business college or completion of high school with two (2) years of related office experience or two (2) years of independent business experience.
• Ability to keyboard accurately at 30 words per minute.

• Ability to pass a national background check prior to employment.
• Ability to utilize and maintain state-issued equipment such as a laptop.
• Ability to travel in the performance of duties, with overnight stays as appropriate.
• The conditions of employment listed here are incorporated into any job duties as listed in the job description.

Monday - Friday 8:30 a.m.

- 5:00 p.m.

115 S Lasalle St, Chicago, Illinois, 60603 (Cook County).

Email: HFS.DCSSApps

Entry Level

Full Time

Administrative

HFS is an equal opportunity employer.

This position does NOT contain “Specialized Skills” (as that term is used in CBAs).

All applicants who want to be considered for this position MUST apply electronically through the  website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Group:
Office & Administrative Support