Data Entry & Enrollment Clerk

Overview

Data Entry & Enrollment Clerk

Our partner is seeking a Data Entry & Enrollment Clerk to join our team. This role is primarily focused on data entry and document processing, with some customer interaction by phone or email.

You’ll play a critical role in ensuring member enrollment records are accurate, complete, and compliant with internal guidelines. You will also be reaching out to prospective members to gather missing information and provide support.

• Accurately input and manage large volumes of data related to member enrollment
• Follow detailed procedures to ensure data quality and compliance
• Identify and resolve discrepancies in documentation or information
• Contact prospective members to collect missing information or clarify details
• Deliver exceptional service and support, even in challenging situations

• 1 year of experience handling high-volume data entry with a strong attention to detail
• Comfort making outbound phone calls to gather or verify information
• Clear, empathetic communication skills, especially when explaining complex topics
• Customer service experience, especially resolving issues with professionalism
• Must have a professional remote working space

• Pay for this position is $20/hour
• There are no costs for candidates utilizing our services; clients pay for related hiring fees
• Pro Pivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor