Virtual Assistant

Virtual Assistant

Tile Impact, Inc. | Remote | Full-Time | Contractor

Tile Impact is a family-grown commercial tile and stone contractor serving the San Francisco Bay Area for nearly 20 years. We're known for craftsmanship, humility, and continuous improvement. We practice 2-Second Lean--making small, meaningful improvements every day to support people and production.

We're hiring a Virtual Assistant to support our President and Operations team. This role is ideal for a highly organized, tech-savvy assistant who thrives in fast-moving environments, enjoys building structure, and takes ownership of keeping priorities moving forward.

• Manage inboxes, calendars, meetings, and daily priorities for the President
• Build and maintain workflows in (projects, tasks, follow-ups, dashboards)
• Capture meeting notes, ideas, and decisions and convert them into clear action plans
• Track tasks, deadlines, and ownership so nothing falls through the cracks
• Support records management, CRM notes, and shared file organization
• Provide light Quick Books Online support (invoicing, bills, receipts, AR follow-ups)
• Draft summaries, SOPs, research, and internal documentation
• Use AI tools (e.g., ChatGPT) to streamline emails, workflows, and process documentation
• Handle sensitive information with professionalism and discretion

• Proven experience as an Executive Assistant or Virtual Assistant supporting a business owner
• Strong hands-on experience building and managing workflows in
• Fluent English (B2+), with clear, professional written communication
• Comfortable with Google Workspace, Quick Books Online (basic), and learning new systems
• Highly organized, proactive, and detail-oriented
• Able to work overlapping Pacific Time morning hours
• Based in Colombia (Bogotá preferred) with a reliable home office and internet

• Full-time, independent contractor
• $10 USD/hour to start, with performance-based increases
• Monday-Friday schedule
• Fully remote, with consistent overlap during Bay Area mornings

• Stable, values-driven company with long-term vision
• Lean, improvement-focused culture
• Direct impact on leadership effectiveness and company growth
• Clear expectations, real ownership, and room to grow

Tile Impact, Inc. is an Equal Opportunity Employer.