Receptionist, Administrative​/Clerical

About Us

Join Keymont Community Management (KCM), where professional growth meets a positive and supportive work environment. As a leading community management firm, KCM is dedicated to providing quality service through an experienced and knowledgeable team. Our unique policies, up-to-date financial and management reports, and emphasis on training and leadership skills set us apart in the industry.

• Core Values and Mission Statement: At KCM, our mission is to deliver exceptional service to our clients by maintaining a skilled and professional management team. Our core values revolve around fostering a positive and collaborative work culture, encouraging innovation, and providing ongoing learning and skill development opportunities.
• Work Culture: KCM embraces a collaborative and innovative work culture through an open-door policy, a mentoring program, and a flexible, friendly family environment. We believe in listening to our team members and promoting a positive, supportive workplace for everyone.
• Why KCM? Consider a career at KCM if you seek a professional, learning‑centric environment. We value candidates who are eager to learn, communicate effectively, and prioritize customer service. GHCM invests in ongoing education, training, and mentoring, paying for all education costs to support career growth and advancement opportunities.
• Employee Feedback and Communication: KCM maintains an open line of communication through regular training, meetings, and an open-door policy. We encourage employee feedback and believe in transparent and frequent communication.
• Diversity, Equity, and Inclusion: KCM is committed to diversity, equity, and inclusion in the workplace. We foster a diverse and inclusive environment and value the contributions of every team member.
• Perks and Benefits: KCM stands out with unique perks and benefits, such as the full coverage of manager education, including CAI. We prioritize work‑life balance through flexible work arrangements, including work-from-home options and flexible hours.
• Community Involvement: While we currently support charities, KCM is actively working to develop a more robust community involvement program to give back to our communities.
• Success Stories: Many KCM employees have successfully advanced in their careers, with examples of receptionists reaching senior-level positions. Our commitment to professional development and training has empowered numerous success stories within our team.

If you are a professional seeking a dynamic career with opportunities for growth, learning, and a supportive work environment, KCM welcomes you. Join us and be a part of our journey to excellence in community management.

The RECEPTIONIST is responsible for managing the reception area, welcoming visitors, handling phone lines, distributing faxes and emails, and managing postage duties. This role requires strong perceptiveness, interpersonal, and organizational skills to interact effectively with a diverse range of individuals, including senior executives, property managers, and external contacts, while ensuring excellent customer service.

• Open office: turn on lights, unlock front doors.
• Check and forward emails, faxes, and voicemails each morning.
• Maintain a clean and organized reception area.
• Update and manage phone, email, and reference lists.
• Provide tools and resources for daily reception activities.
• Foster positive relations with clients, owners, coworkers, and contractors.
• Direct incoming calls and assist visitors with requests.
• Coordinate visitor meetings and notify relevant staff.
• Assist with community mailers and manage incoming complaints.
• Schedule courier services and manage incoming/outgoing packages.
• Handle incoming mail and faxes, distributing them as necessary.
• Secure the office at the end of the day (lock doors, turn off lights).
• Support the Executive Assistant and other staff as needed.

• Comprehensive understanding of GHCM policies and Jenark Access modules.
• Proficient in Microsoft Office (Outlook, Excel, Word).
• Basic internet skills, including browser use, password management, and bookmarking.

• Perform general office duties.
• Communicate effectively in person and over the phone.
• Interpret and convey instructions accurately.
• Use computers and read documents effectively.
• Lift and carry up to 25 pounds as needed.
• Climb stairs when necessary.

• Professional office setting using standard office equipment (computers, phones, copiers, etc.).