Rockstar CSR Virtual Assistant Arizona

Prescott, AZ- based company is currently in need of a CSR Virtual Assistant! Tasks will include but not limited to:

• Help in solving problems
• Commitment to serve with empathy and listen with customer queries
• Other tasks as required

The phone time for this role is 50 – 75%.

Skills requirements:

• Excellent English verbal and written communication
• Strategic thinker
• Writing and documentation skills
• Must be able to prioritize work
• Courteous and friendly
• Organized and has great attention to detail and quality assurance
• Ability to build trust
• Ability to work independently and manage multiple priorities
• Other skills as required

Software requirement:

– Licensed OS

Hardware requirements:

• 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
• Private and quiet dedicated home office area
• Modern computer and operating system
• Back-ups in case of power or Telco interruptions
• Good headset and webcam (Preferably noise-canceling headset)

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