Part Time Office Administrator Customer Support and Sales Support

Overview

We are a locally owned small business seeking a dependable, organized, and customer-focused Part-Time Office Administrator / Customer Support & Sales Support professional to support daily office operations and customer communications. This role is well-suited for someone who brings experience, professionalism, and maturity to customer interactions and office responsibilities.

The position is primarily on-site, with limited remote work potentially available over time based on performance and reliability.

• Answer and return inbound customer calls in a professional, courteous, and timely manner
• Process customer payments accurately and securely
• Respond to and support customer billing and account inquiries
• Create and send remote estimates to customers
• Coordinate customer follow-up related to estimates and completed service calls
• Schedule customer appointments based on customer requests and availability

• General office administrative support
• Invoice processing and data entry
• Light document preparation and record management
• Additional administrative or customer support duties as needed

• Relevant experience preferred in office administration, customer service, sales support, or receptionist roles
• Professional maturity is required, including sound judgment, accountability, and discretion when working with customers and sensitive information
• Proficiency in Microsoft Outlook (email), Word, and Excel
• Excellent phone presence, communication skills, and professional phone etiquette
• Strong organizational skills and attention to detail
• Ability to work independently, manage priorities, and follow established processes
• Reliable, punctual, and professional demeanor

• Hourly pay based on experience
• Commission opportunities tied to closed sales
• This is a part-time position and does not include benefits, insurance, or retirement plans

• Stable, predictable part-time schedule
• Opportunity to earn additional income through commissions
• Professional, respectful work environment
• Potential for expanded responsibility and limited remote flexibility over time

• Location:
  
  On-site (with potential for limited remote work after demonstrated performance)
• Schedule:
  
  Part-time, 15–30 hours per week (approximately 3–5 hours per day)
• Compensation:
  Hourly pay based on experience, plus commission opportunities on closed sales
• Start Date:
  
  Immediate (no later than end of February)

• All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.