Visitor Services Associate

Arch Street Meeting House Preservation Trust

Arch Street Meeting House Preservation Trust (ASMHPT) seeks a Visitor Services Associate to provide visitor services and operations assistance at Arch Street Meeting House.

This is a weekend seasonal (roughly 12 hours per week) hourly and nonexempt position. This position reports to the Education & Museum Manager of ASMHPT. Pay rate is $20.00/hr this is a seasonal position with in-person hours on Saturday and remote hours on weekdays to maintain email correspondence ahead of Saturdays.

Schedule:

Generally, Saturdays 9:30 AM to 4:30 PM (with an unpaid lunch break), with flexibility needed on Saturday evenings based on operating schedule. Roughly additional 5 hours of remote work per week.

Arch Street Meeting House Preservation Trust oversees the preservation, operation, and educational programs at Arch Street Meeting House, a National Historic Landmark building in Old City, Philadelphia. For more information, visit www.

Historic

ASMH.org .

• Assist rental groups with property access and building systems, enforcing site protocols, answering questions throughout rental period including setup and breakdown responsibilities.
• Show the property to potential renters and coordinate follow-up and next steps with the Education & Museum Manager via email.
• As the face of the museum on Saturdays, greet all visitors, individuals and groups, when they arrive at the meetinghouse and respond to inquiries related to the building's history.
• Process visitor entry fee transactions and gift shop sales.
• Assist with special programs as assigned.
• Other duties as assigned.

• A GED, bachelor’s degree or demonstrated professional experience.
• Organization, time management, problem solving, and decision‑making skills.
• Front‑line customer service experience, including working with a POS system and engaging face‑to‑face with the general public.
• Excellent written, verbal, and interpersonal communications skills, including experience working with individuals from diverse cultural and economic backgrounds.
• Ability to work independently and as part of a team.

• Experience working with field trips, schools or students.
• Familiarity with Microsoft Office suite.
• Catering, restaurant or other service industry experience.

All staff members at ASMHPT work in a collaborative manner. In that context, all are expected to be flexible, collegial, and willing to accept a variety of assignments. ASMHPT & PYM are EOEs; diverse candidates are encouraged to apply. All staff members must be Committed to the principals of Equity and Inclusion and to the ASMHPT/PYM staff vision to become an anti‑oppression organization.