Customer Accounts Coordinator

Customer Accounts Coordinator / Customer Support

Metro Team Sports is a full service athletic team dealer. We provide outstanding service and top quality team uniforms, apparel and gear to athletic departments of high schools, colleges, universities and leagues. Metro Team Sports is a continuously growing company that has been in business for over 20 years.

We are looking for an Account Coordinator to begin immediately. We offer a hybrid work from home/in office schedule for new hires AFTER six months in the office 5 days a week. After the six months, this position would require 3 days in the office and 2 days working from home.

The Account Coordinator is the primary point of contact for clients and acts as the voice of Metro Team Sports. This is a growth opportunity to learn all aspects of the business beginning with order entry, order processing and working up to being a skilled and valued team member. The Account Coordinator is responsible for assisting their dedicated sales person and Account Manager to process team uniform orders, ordering products from widely known apparel vendors and working with our print partners to get the order to the customer on time.

• Managing customer relationships throughout the ordering process
• Coordinate with off-site production on a high volume of orders
• Possess a high processing speed as a routine part of daily activities
• Organize and prioritize a wide variety of tasks
• Efficiently and effectively enter and process sales orders using our industry specific software

• Minimum 2 year college degree required, 4 year college degree preferred
• 1-2 years of proven customer service experience in a fast paced environment
• Extensive knowledge of all aspects of Microsoft Office, with knowledge of Quickbooks a plus
• Outstanding communication skills, both verbal and written
• Highly organized team player who strives to provide unparalleled customer service
• “Can do” friendly attitude with the ability to self-manage
• Detail oriented and ability to meet deadlines

• Starting salary of $50,000+ commensurate with experience

Qualified candidates, in addition to your resume, please submit a cover letter telling us what it was about our posting that made you want to apply AND what skills you are using in your current position that would make you stand out from other candidates.