Clerical Assistant

THE POSITION

Start a rewarding job and make a difference in the lives of children! The Office of Children, Youth, and Families is looking for detail-oriented and motivated Clerical Assistant 3 to join our team in the Appeals Unit of the Division of Operations. Apply today if you are looking forward to becoming a member of a diverse network that supports and strengthens families in Pennsylvania to provide safe, nurturing and healthy environments for children!

In this position, you will review and analyze requests for appeal recommendations and decisions. This will include reviewing written appeal requests to determine eligibility, timeliness, and type of appeal. You will monitor the progress of an appeal request and make sure that appropriate notice is given to the requestor or their legal counsel. Some of your duties will include updating appeal requests with new information, maintaining records of appeal cases, and processing files that have reached their deadlines.

Additionally, you will compose and proofread various letters and reports.

Interested in learning more? Additional details regarding this position can be found in the position description .

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
• Free parking!
• Telework:
  You may have the opportunity to work from home (telework) part-time, up to 3 days a week, after an in-office training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
  
  The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:
  In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

• You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

• Pennsylvania law (51 Pa. C.S.
• 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to (Use the "Apply for this Job" box below). and click on Veterans.

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your…