Executive Business Partner

Overview

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission focuses on people-inspired innovation, empowering financial institutions to deliver seamless, secure, and human-centered experiences. We deliver cutting-edge solutions that are advancing digital banking and payments, with a focus on our associates’ impact.

If you’re ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence, we’d love to meet you.

The Executive Business Partner provides high-level, proactive support to our Senior Managing Director of Financial Crimes Solutions by managing complex tasks, coordinating strategic initiatives, and ensuring seamless communication across Financial Crimes Solutions departments and the broader organization. This role requires strong organizational skills, clear communication, sound judgment, and the ability to handle confidential information with professionalism. You will track deliverables, manage timelines, and help ensure business unit and corporate objectives stay on schedule.

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Birmingham, AL;
Louisville, KY;
Allen, TX;
Lenexa, KS;
Springfield, MO; or Monett, MO. Occasional travel up to 10% for key events, meetings, trainings, or conferences may be required.

All positions may require an onsite interview or in-person onboarding to verify identity.

• Efficiently coordinates and prioritizes multiple executive calendars, ensuring optimal scheduling and seamless communication across internal and external stakeholders, including the Leadership Support Team (LST).
• Interprets and communicates the Executive’s intent on their behalf, facilitating decision-making and enabling the Executive to focus on broader organizational priorities.
• Maintains strict confidentiality and safeguards sensitive information in compliance with company policies and best practices.
• Plans, schedules, and manages travel, meetings, seminar series, speaking engagements, and conferences. Supports executive and senior leader meetings by attending, taking notes, and tracking follow-up actions.
• Acts as a positive representative for executive and department staff.
• Acts as a key point of contact, facilitating clear and professional communication between internal and external stakeholders.
• Supports process enhancements for administrative and departmental procedures, including documenting and implementing best practices.
• Drafts, reviews, and edits internal communications and departmental documents to ensure accuracy, consistency, and professionalism.
• Fosters a positive and professional work environment throughout the company.
• Assists and partners with Finance in managing budgeting and contracting processes within the scope of assigned responsibilities, ensuring accuracy and compliance.
• Identifies challenges, analyzes scope, proposes solutions, and compiles relevant data and reports to support decision-making.
• Builds and maintains strong relationships across the Business Support Network (BSN), providing mentorship and fostering collaboration.
• May perform other job duties as assigned.

• Minimum of 4 years of experience in an administrative role.
• Must have previous executive administrative assistant experience.
• Must be proficient in MS Office Excel and PowerPoint.
• Excellent interpersonal skills, communication and decision-making skills.
• Proficient in using AI tools.

• Maintains a polished, professional, service-oriented demeanor and upholds clear ethical standards, ensuring sound decision-making in ambiguous situations.
• Ability to manage a diverse range of responsibilities, prioritizing and aligning workflow to meet departmental and interdepartmental needs.
• Intermediate to advanced knowledge of Microsoft Office Suite and collaborative tools such as SharePoint and One Drive, or equivalent platforms.
• Understands the company’s mission, policies, and procedures, recognizing their role in…