Judiciary Clerk Bilingual Spanish & English; Classified- Ombudsman

If another position becomes available within five months of this recruitment’s closing date, the applicant pool from this posting may be used to fill additional vacancies.

When you come to work for New Jersey Judiciary you will join an 8,500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in the lives of the public we serve. We work hard every day to build the public’s trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court.

Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work.

The salary range for this position is $50,417.50 to $79,471.38 for Schedule A, and $50,417.50 to $71,144.74 for Schedule

B. For newly hired individuals, the starting salary will normally be at the minimum of the salary range. For current Judiciary employees, salary upon promotion or advancement will be an increase of 5% of base salary, not to exceed the maximum of the range, or the minimum salary of the band/level, whichever is greater. Judiciary employees hired prior to August 21, 2014, are considered Schedule

A. Newly hired individuals, and Judiciary employees hired on or after August 21, 2014, are considered Schedule

B.

The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high‑speed home internet access.

The New Jersey Judiciary, Hudson Vicinage, has an exciting advancement opportunity open to judiciary employees. Under the general direction of the Ombudsman (Court Executive 1B), the successful candidate will be responsible for:

• Providing assistance and excellent customer service to litigants, court staff and users of the Ombudsman Resource Center in both English and Spanish languages.
• Applying court rules, statutes, policies, and case‑management procedures to provide assistance to litigants via in‑person, telephone, and email inquiries in both languages.
• Composing routine correspondence or standard replies to inquiries.
• Assisting pro‑se litigants with completion of Judiciary forms in both languages.
• Reviewing litigants’ documents for completeness and procedural accuracy prior to filing and providing litigants with procedural information according to established court standards.
• Ensuring the collection of data on walk‑ins, telephone calls, and emails to the Office of the Ombudsman.
• Assisting with Community Outreach and other Ombudsman Office initiatives.
• Performing other supportive duties related to the Ombudsman Program, as assigned.

• Open to judiciary employees who have an aggregate of one year of permanent service as of the announced closing date in the following career (classified) titles:
  • Judiciary Clerk 3
  • Judiciary Clerk 3 Bilingual
  • Judiciary Account Clerk 2
  • Judiciary Account Clerk 2 Bilingual
• Eligible for lateral reassignment to:
  • Judiciary Clerk 4
  • Judiciary Clerk 4 Bilingual
• Eligibility for advancement to Judiciary Clerk 4 Bilingual is based upon achieving all competencies for advancement listed on the Career Progression Eligibility Form for this title. Advancement does not require a New Jersey Civil Service Commission promotional examination.
• Experience Requirement:
  Three years of experience performing a variety of clerical and support services to include keyboarding and one or more of the following: document or information processing, handling payments for fees, recording monies received, reconciling balances or accounts, and/or scheduling meetings or appointments.
• Keyboard ability required; no minimum speed…