Executive Business Partner

Overview

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.

If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.

The Executive Business Partner provides highlevel, proactive support to our Senior Managing Director of Financial Crimes Solutions by managing complex tasks, coordinating strategic initiatives, and ensuring seamless communication across all Financial Crimes Solutions departments and the broader organization. This role requires strong organizational skills, clear communication, sound judgment, and the ability to handle confidential information with professionalism. You ll play a key role in tracking deliverables, managing timelines, and ensuring business unit and corporate objectives stay on schedule.

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Birmingham, AL;
Louisville, KY;
Allen, TX;
Lenexa, KS;
Springfield, MO; or Monett, MO. This role may require occasional travel up to 10% for key events, meetings, trainings, or conferences.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

• Efficiently coordinates and prioritizes multiple executive calendars, ensuring optimal scheduling and seamless communication across internal and external stakeholders, including the Leadership Support Team (LST).
• Interprets and communicates the Executive s intent on their behalf, facilitating decision-making and enabling the Executive to focus on broader organizational priorities.
• Maintains strict confidentiality and safeguard sensitive information in compliance with company policies and best practices.
• Plans, schedules, and manages travel, meetings, seminar series, speaking engagements, and conferences. Supports executive and senior leader meetings by attending, taking notes, and tracking follow-up actions.
• Acts as a positive representative for executive and department staff.
• Acts as a key point of contact, facilitating clear and professional communication between internal and external stakeholders.
• Supports process enhancements for administrative and departmental procedures, may include documentation and implementation of best practices.
• Drafts, reviews, and edits internal communications and departmental documents to ensure accuracy, consistency, and professionalism.
• Fosters a positive and professional work environment throughout the company.
• Assists and partners with Finance in managing budgeting and contracting processes within the scope of assigned responsibilities, ensuring accuracy and compliance.
• Identifies challenges, analyzes scope, proposes solutions, and compiles relevant data and reports to support decision-making.
• Builds and maintains strong relationships across the Business Support Network (BSN), providing mentorship and fostering collaboration.
• May perform other job duties as assigned.

• Minimum of 4 years of experience in an administrative role.
• Must have previous executive administrative assistant experience.
• Must be proficient in MS Office Excel and PowerPoint.
• Excellent interpersonal skills, communication and decision-making skills.
• Proficient in using AI tools.

• Maintains a polished, professional, and service-oriented demeanor at all times. Upholds clear and confident ethical standards, ensuring sound decision-making in ambiguous situations.
• Ability to demonstrates flexibility in managing a diverse range of responsibilities, proactively assessing priorities, and aligning workflow to meet departmental and interdepartmental needs.
• Ability to possess intermediate to advanced knowledge of Microsoft Office Suite (Outlook, PowerPoint, Word, Excel) and collaborative tools such as SharePoint and One Drive, or equivalent platforms (Google Suite, Mac OS, etc.).
• Understands the company s mission, policies, and procedures, recognizing their role in supporting business operations and overall success.
• Ability to support the implementation of systems and processes that drive operational efficiency and align with the company s strategic goals.
• Thrives in a collaborative environment, fostering proactive communication, strong interpersonal relationships, and resilience when navigating challenges.
• Ability to provide support on various projects, demonstrating the ability to manage multiple concurrent tasks while maintaining the highest levels of professionalism,…