File Clerk Administrator; Remote
Abu Dhabi, UAE/Dubai
Listed on 2026-02-17
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Administrative/Clerical
Data Entry, Office Administrator/ Coordinator, Clerical, Business Administration
Overview
As a File Clerk working remotely, you will keep digital and scanned records accurate, searchable, and compliant so teams can move quickly with confidence.
Location:
Remote |
Employment type:
Contract/Full-time (as applicable) |
Schedule:
Flexible within assigned coverage hours
Full training will be provided.
What You'll Do- Receive and process daily document intake from email queues, shared folders, and request tickets, including downloading, sorting, renaming, indexing, and filing.
- Validate document completeness by confirming required pages, signatures, dates, reference numbers, and supporting attachments; document exceptions and route them to the right owner.
- Apply standardized taxonomy, metadata fields, and folder structure so records are easy to retrieve and consistent across teams and regions.
- Perform quality control checks to prevent duplicates, misfiles, and unreadable scans; correct issues when possible and elevate when policy or data is unclear.
- Maintain status tracking for backlog, turnaround time, and exception categories; provide concise updates to stakeholders and teammates.
- Respond to retrieval requests and audit pulls by locating files quickly and documenting chain‑of‑custody steps and access handling.
- Follow strict confidentiality, least‑privilege access, secure transmission, and retention or legal‑hold instructions.
- Experience in records, admin support, document control, clerical operations, or a similar process‑driven role is preferred, but strong transferable skills are welcome.
- Comfort working with cloud drives, PDFs, file naming conventions, spreadsheets, and ticketing or workflow tools.
- Strong attention to detail, ability to follow rules consistently, and willingness to ask clarifying questions when standards are ambiguous.
- Reliable internet, ability to work independently, and clear written communication for exception notes and updates.
- Ability to handle sensitive information with discretion and professionalism.
- Experience with document management systems, retention schedules, or audit support.
- Familiarity with PDF tools for merging, splitting, compressing, and basic page cleanup.
- Experience working across time zones or supporting distributed teams.
- High accuracy in metadata and file placement with low rework and low duplicate rates.
- Consistent turnaround time from receipt to correctly filed record and stable backlog control.
- Fast, complete retrieval for audits and requests with clear documentation and secure handling.
First 30 days:
Learn tools, standards, and handoffs; complete work with high accuracy on a smaller queue; ask clarifying questions early and document decisions clearly.
By 60 days:
Manage full volume independently, reduce rework through consistent checks, and communicate status updates that keep stakeholders aligned.
By 90 days:
Contribute improvements to templates and playbooks, identify recurring issues and propose fixes, and help maintain consistent standards across the team.
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