Front Office Specialist

Company Description

Nova Gen Skin & Wellness, located in Longwood, FL, specializes in advanced treatments for skin rejuvenation, body contouring, and wellness therapies. By combining scientific advancements, evidence-based methods, and innovative technologies, the center provides personalized care to achieve natural and lasting results. Nova Gen’s goal is to help clients feel confident, radiant, and authentically themselves through tailored, high-quality services.

This is a hybrid role for a Client Experience & Sales Operations Coordinator Based In Longwood, FL, this position involves performing key administrative and customer service-related duties, with flexibility to work from home some of the time. Day-to-day responsibilities include answering phone calls, managing appointments, assisting clients during their visits, and maintaining a welcoming front office environment.

• Proficiency in Phone Etiquette and Appointment Scheduling
• Strong Customer Service skills with a helpful and professional attitude
• Experience in Receptionist Duties and front office management
• Excellent Communication skills, both verbal and written
• Ability to work independently and efficiently in a hybrid working environment
• Familiarity with office scheduling software and basic computer skills is a plus
• High school diploma or equivalent required; additional administrative or hospitality training preferred