Administrative Assistant

Administrative Assistant I - Inframark Summary of Functions

The Administrative Assistant is responsible for providing administrative support of the on-site office.

• Answers and directs phone calls.
• Provides back up support to other Administrators including the Front Desk. Assists and directs all guests, clients and customers for meetings, appointments and service.
• Performs general office support duties including copying, filing, mailing and faxing; maintaining office directories and filing systems; managing office supplies.
• Prepares basic correspondence (email, letter, etc.) as directed by manager and appropriate team members.
• Process letters.
• Assists Managers with Board reports and meeting preparation.
• Assists with special projects as needed. Other duties as assigned.

This is NOT a remote work position. Must work on-site in office environment Monday - Thursday, with remote work on Friday.

• Proficient in use of Microsoft Office software
• Possess effective and professional communication skills, both verbal and written
• Multi-tasking abilities essential
• Strong organizational, leadership and problem-solving skills

High School Diploma or GED and 1-2 years related experience preferred. Community management or HOA experience preferred.

Intermediate proficiency with Microsoft Office applications & internet. Ability to learn new software quickly. Working knowledge of post office protocol, mail processing, work order systems & handling. Attention to detail and professionalism required.

Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback.

Pays attention to detail. Identifies & solves problems. Escalates issues accordingly. Checks work for quality. Shares suggestions to improve quality & productivity.

Works independently with minimal supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks. Demonstrates flexibility in workflow & scheduling.

Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for development.

Valid Driver's License

The work environment is characteristic of an office environment: sitting, standing, walking, bending and lifting are required to perform job responsibilities. The employee must occasionally lift and move up to 20 lbs. The employee will be required to drive and must be able to sit in a vehicle for extended periods.

Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Learn more about us at Community Management - Inframark