Administrative Assistant - Hybrid

Overview

Tower Water is seeking a self‑motivated and positive office admin to join our team. This full‑time role offers a great benefits package and is responsible for providing administrative support to technical account managers, the sales department, and our leadership team.

• Have a can‑do attitude
• Be reliable to a fault
• Be responsive to customer and employee needs
• Understand the value of reputation
• Exhibit passion for your work and tasks in front of you and for your team

Tower Water is located in Somerset, NJ. We provide Water Treatment Services to a growing number of clients, mainly in the New York City metropolitan area. Our small, friendly office requires each admin to perform a variety of tasks and serve as the "go‑to person" for certain company processes.

• Prepare and review contracts, agreements, amendments, and purchase orders
• Review and proofread reports and documents before sending to clients
• Create, update, and maintain client information in several databases
• Answer phones, take messages, and transfer calls
• Filing, faxing, mailing, etc.
• Organize and schedule meetings
• Produce e‑mails, reports, letters, forms, and SOPs
• Respond to insurance requests from clients
• Work as a team – willingness to communicate with the administration team
• Adapt responsibilities as business operations change
• Complete company‑required trainings
• Other tasks based on company needs

• 2+ years as an administrative or customer service professional
• QBO experience is a plus
• Basic Accounts Payable and Accounts Receivable experience is a plus
• High School Diploma or GED equivalent
• Proficient in MS Office (Outlook is a must)
• Ability to update and maintain several databases
• Computer‑savvy with fast and accurate typing
• Passionate, well‑spoken, and reliable
• Organized and able to multitask; can balance deadlines and projects at all times
• Efficient and productive with strong prioritization skills
• Able to take direction and complete tasks independently from multiple supervisors
• Work speed must be consistent with other personnel after 6‑8 week training
• Excellent interpersonal skills and exemplify the Tower Water values
• Attention to detail and problem‑solving skills

• Hourly rate of $19.25‑$21.65 based on experience
• Medical, dental and vision benefits with generous employer contributions
• 401(k) with 4% matching
• 10 vacation and 5 sick days per year with progressive vacation based on tenure
• 8 paid holidays
• Pre‑tax benefits such as FSA or HSA accounts
• Company‑paid life insurance and short‑term disability coverage
• Laptop, phone and monitor for home use
• Quarterly conversations with your manager
• All staff meetings and fun events
• Additional benefits through our PEOAfter training, remote work options (3 days on site and 2 days remote)
• Access to Employee Assistance Program and training database

Tower Water is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.