Business Office Associate

Carmax -  -  - Responsibilities:
Provide exceptional customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions, and explaining the paperwork process.;
Process and audit paperwork related to retail/wholesale automobile sales, including printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining information for registration/titling, processing reassignments, and auditing completed paperwork.;
Process auction sales, dealer registration, and appraisal lane purchases, including collection of titles, payoffs, proper paperwork, and signatures to send documentation to the Home Office for funding.;
Manage cash handling duties, including receiving and counting money, distributing funds, preparing deposits, and handling the safe with security considerations.;
Mentor new Business Office Associates and train other store departments on Business Office processes and procedures; perform clerical tasks such as data entry into Microsoft Excel and other systems.