Senior Campus Experience Coordinator - Expert
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-02-21
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Administrative/Clerical
Administrative Management, Healthcare Administration, Business Administration
Overview
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This role is temporary through December 31, 2026. The typical schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., based on business needs. Evening and weekend hours may occur but are expected to be minimal.
There will be some travel to other campuses or Herzing home office in Milwaukee, WI. While this can be a remote position, it is preferred that the ideal candidate live within a reasonable commuting distance to one of our South Region campuses (Atlanta, Birmingham, Clarksville, TN, Nashville, New Orleans).
The campus experience coordinator plays an important role with students ensuring they receive consistent support and connection to resources, faculty, and staff. This role serves as the initial point of contact for student inquiries and needs, and serves as an advocate to elevate concerns when needed. Additionally, the campus experience coordinator supports university departments in their responsibilities to ensure student success.
Requirements- Bachelor's degree.
- Three plus years' demonstrated experience and success in administrative or operations support.
- Three plus years' demonstrated experience as project or team lead with direct supervision of others.
- Up to three years' experience in departmental area of focus.
- Proficiency in Microsoft Office primarily Outlook, Word, Excel, and PowerPoint.
- Proficient in keyboarding, document editing, data management, and up-to-date internet technology.
- Experience with software systems and platforms for student information, customer relationship management (CRM), learning management, and campus data.
- Experience in health‑care human resources, credentialing, or regulatory compliance supporting clinical or adjunct faculty.
- Demonstrated success coordinating onboarding processes with hospitals, clinics, or other health‑care organizations.
- Strong ability to build collaborative relationships with clinical nursing faculty and external site representatives.
- Working knowledge of health‑care documentation standards including licensure verification and required clinical onboarding elements.
- Experience supporting multisite or regional operations with high accuracy, strong follow‑through, and proactive issue resolution.
- Previous experience with Complio, COREELMS and/or Salesforce.
Compensation is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The hourly pay range for this position is $26.44 to $31.25.
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Responsibilities (A full listing, as found on the job description, will be provided during the interview process)- Trained on Herzing Hub to look‑up and enter basic information.
- Opens and closes front reception, and when security role is not employed, opens and closes campus.
- Schedules meetings and maintains shared calendars; reserves and manages reservations of classrooms, conference rooms, testing rooms, and other resources.
- Responsible for filing, record maintenance, data entry, tracking, and running basic reports.
- Administers assessments for academics and admissions.
- Operates office machines including but not limited to computer, print/copy/scan machine, .
- Organizes and assembles campus material such as orientation folders.
- Sorts/distributes mail, prepares outgoing mail and shipment of packages.
- Monitors inventory and orders supplies (office materials, shipping, postage, refreshments, scrubs, etc.).
- Processes purchase orders and invoices.
- Assists with student orientation and student onboarding activities.
- Working through the coordinator, senior or team lead, supports coordination and planning for campus events.
- As with all University faculty and staff, always operates with the highest level of ethics and integrity.
- Generally…
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