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Program Support Assistant; OA - Non-Institutional and Extended Care

Remote / Online - Candidates ideally in
El Paso, El Paso County, Texas, 79910, USA
Listing for: Department of Veterans Affairs
Remote/Work from Home position
Listed on 2026-02-22
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Data Entry
Job Description & How to Apply Below
Position: Program Support Assistant (OA) - Non-Institutional and Extended Care
The incumbent serves as the Program Support Assistant (PSA) to the Non-Institutional (NIC)/Extended Care Program RN Coordinators at the El Paso VA Health Care System (EPVAHCS). The PSA will provide support to a variety of programs and personnel within those programs.

* Aids the Program Coordinators in getting things accomplished through an extensive knowledge and understanding of the organization, regulation, methods and the other tools or resources of management.

* Assists in the receipt, review, processing and facilitation of digital signatures from VA providers for services rendered within the NIC/Extended Care programs.

* Is an important member of the team and is relied upon to have extensive communication with the Veteran enrolled in the programs.

* Supports all administrative functions for the non-institutional care programs.

* Maintains and tracks program census, assists in preparation of all program reports

* Assists in tracking internal reviews, action items, quality measures, and the efficiency of the NIC/Extended Care Programs.

* Performs work involving the collection, compilation and/or tracking of data and statistical information in support of the organization's non-institutional programs.

* Assists in the planning, review and reporting of data/statistical results of program studies.

* Coordinates incoming data from a variety of sources.

* Reviews documents, reports and ensures data entry is complete and accurate.

* Uses software applications to draw information to prepare/assist in preparation of reports.

* Coordinates incoming data from a variety of sources.

* Maintains a variety of files for administrative and professional activities.

Work Schedule:

Monday - Friday 8:00 a.m.

- 4:45 p.m.

Telework:
Ad-hoc Available

Virtual:
This is not a virtual/remote position.

Position Description/PD#:
Program Support Assistant (OA) - Non-Institutional and Extended Care / PD756-1059-0

Relocation/Recruitment

Incentives:

Not Authorized

Preferred Experience:

* Bilingual English/Spanish

* Excellent communication and interpersonal skills

* Experience in customer service

* Experience with consult management and HSRM
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