Operations Document Administrator Hybrid
Markham, Ontario, Canada
Listed on 2026-02-25
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Administrative/Clerical
Office Administrator/ Coordinator, Data Entry
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
The Operations Document Administrator (Contract) will be responsible for supporting ICS Client and Partner Services (C&PS) in providing high standards of delivery for Smart and Private Library process, Summit, Enhanced Packaging, Control # look ups, ETF and Consents and Fulfillment and co-ordination and support of production.
Key Job Functions/Responsibilities
Ensure a timely response to all internal requests for Private Library submissions according to specified time frames
Maintain and update Private Library spreadsheets
Load all Private Library documents into Smart Library using a web-based program
Segment Prospectus and Prospectus related documents daily using a web-based program
Review, sort, and forward Smart Library spreadsheets with notation of any issues to Operations Team on a weekly basis
Ensure all Summit materials handling and delivery are Co-ordinated to support production fulfillment
Ensure all delivery requirements to support Enhanced packaging are completed and in place to support production
Be responsible for ETF Consent and Fulfillment Jobs
Support the C&PS team with requirements related to production fulfillment and delivery
Work with outside partners and vendors to ensure delivery of production related items is completed, tracked and delivered in a timely manner
Work with internal and external resources to ensure World Class delivery
Complete special reports as assigned
Other duties as assigned
Basic Skill Level Requirements
Education:
College Diploma in Business Administration or equivalent work experience
Mutual Funds, SEDAR and Fund-SERV knowledge is an asset
Experience:
Minimum 2 years of Client Services experience.
Previous experience as an Administrative Assistant, Coordinator, or Project Assistant
Skills:
Excellent communication skills (verbal and written)
Strong interpersonal skills, decision making skills, and attention to detail
Tools:
Windows environment.
Computer literate in MS Office with proficiency in Outlook, Excel, and Word
Recruitment Process
Throughout your application process, you may be asked to contact us virtually or in-person. Our recruiters will explain how hybrid interviews will be held throughout the recruitment process, and they will be able to answer any questions you might have.
Compensation
Salary Range: 20.00 – 24.00 CAD/hour. Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location.
AI Disclosure
No AI or automated tools are used in the screening or assessment of applicants for this role.
Vacancy Disclosure
This posting is for an existing and currently open position within Broadridge.
Background Check Process
Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:
Employment verification
Education verification
Credit inquiry
Canadian criminal record check
Workplace Flexibility
We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible.
At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.
Accessibility & Accommodation
Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodation during the recruitment process, please notify our recruitment team.
#LI-Hybrid #LI-TN1
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and…
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