Office Manager

THE OPPORTUNITY

As the Office Manager for our London office, you will play a highly visible and trusted role at the center of our UK operations. This is a hybrid position based in London, with in‑office presence required Tuesday through Thursday and remote work on Mondays and Fridays.

This hands‑on role blends office administration, finance coordination, and HR support in partnership with our global teams. You will ensure the smooth day‑to‑day running of the office while serving as a key liaison between local stakeholders and RMS globally. This role is ideal for someone who thrives in a dynamic environment, takes ownership, and enjoys creating structure and efficiency.

Candidates must have the legal right to work in the country where the position is based. The employer does not provide sponsorship for work authorization for this role.

• Oversee daily office operations and maintain a professional, organized environment
• Act as the main contact for building management, suppliers, and government bodies (HMRC, Home Office)
• Support vendor contract coordination and renewals
• Organize business travel, meetings, and team events
• Manage onboarding and offboarding logistics (equipment, access, workspace setup)
• Maintain internal documentation and CRM contractual records
• Procure and manage office and IT equipment
• Identify opportunities to streamline processes
• Finance coordination
• Process supplier invoices and employee expense claims
• Prepare and track payments via online banking platforms
• Support daily banking review and reporting
• Assist with client re‑invoicing and audit documentation
• Coordinate required information for external accountants and global finance teams
• Support budget tracking and local financial reporting

• Maintain employee personnel files in compliance with UK regulations (in coordination with the People Success team)
• Submit required information to external benefits providers
• Support recruitment logistics and onboarding documentation
• Track holidays and absences
• Redirect HR‑related questions to the People Success team
• Support implementation of global HR initiatives at the local level

• Experience as an Office Manager, Operations Coordinator, or similar role
• Exposure to UK office operations and employment practices
• Experience working with external providers (accounting, benefits, HR)
• Highly organized, proactive, and detail‑oriented
• Strong communication skills and discretion with confidential information
• Proficiency in Microsoft 365

• Private Medical Insurance, Dental Insurance, and Vision Coverage
• Workplace Pension Scheme
• Death in Service, Short‑Term Disability, and Long‑Term Disability coverage
• Enhanced Parental Leave
• 25 Days of Annual Leave (pro‑rated based on start date) plus public holidays
• Annual Gym Membership
• Annual Public Transport Travel Card (Zones 1–3)
• Tuition Reimbursement Programme
• One paid day per year to participate in community or volunteering initiatives

Revenue Management Solutions (RMS) partners with restaurant brands to navigate an increasingly complex operating environment. Trusted by more than 50 leading brands across 40+ countries, we deliver data‑driven analytics and technology‑enabled solutions that optimize pricing, menus, and overall financial performance.

Six of the top 10 U.S. quick‑service brands and 16 of the top 30 global restaurant brands—representing more than 100,000 restaurants worldwide—rely on RMS to make informed business decisions that drive profitability while addressing rising costs, including inflation and labor.

RMS holds five U.S. patents in menu pricing and customer segmentation and actively supports academic research to advance the field of revenue management.

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Our goal at RMS is to create positive change in the communities we serve. With team members representing more than 20 countries, we respect and embrace diverse perspectives, cultures, and experiences. We believe our differences strengthen our work and help us deliver better outcomes for our clients and each other.

Revenue Management Solutions is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or any other characteristic protected by applicable law.