Clerical Assistant

THE POSITION

The Department of State is searching for a Clerical Assistant 2 who will provide clerical support to the Professional Health Monitoring Programs (PHMP) case management staff and perform a variety of clerical support duties related to drug testing, timekeeping, and responding to phone calls and correspondence.

If you are interested in advancing your Commonwealth career, apply today to join our dedicated team!

The Clerical Assistant 2 in this position will serve as the initial point of contact for the public regarding the filing of complaints against the Bureau of Professional and Occupational Affairs' (BPOA) licensed professionals. Responsibilities include assisting the PHMP case management staff in reviewing information on new referrals, data entering information in PHMPs database, and maintaining electronic case files.

Interested in learning more? Additional details regarding this position can be found in the position description.

• Full-time employment, 37.5 hours per week.
• Work hours are 8:00am to 4:30pm with a 1-hour lunch.
• Telework:
  You may have the opportunity to work from home (telework) part-time, up to 50% of the work week after completing the 6‑month probationary period. In order to telework, you must have a securely configured high‑speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg, PA.
  
  The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:
  Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting salary of $36,108 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to (Use the "Apply for this Job" box below). and click on Veterans.

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age,…