Operational Specialist

• Work Schedule:
  
  In office Mon/Wed. Work from home Tue, Thur, Fri
• Pay rate: $21/hr - This is a temporary position for 6-8 months

The OPERATIONS SPECIALIST is responsible for supporting and improving the Corporate Branch Services offering including but not limited to compliance, payroll, candidate services, branch services, client services, and timekeeping functions.

• Responsible for supporting back-office operations, including employee and branch satisfaction.
• Ensure that the branches are in compliance with any relevant regulations and standards such as, but not limited to BGI, closing assignments, minimum wage, external job postings, etc.
• Provide input and ideas on how to tackle complex issues and streamline process.
• Ensure data integrity and compliance through routine self and team audits
• Analyze processes to minimize errors and find efficiencies; conduct quality control and data integrity audits
• Conduct training and phone calls/visits as need to branch offices to strengthen branch understanding of compliance procedures
• Act as main POC for branches in regard to all compliance related issues.
• Help facilitate and execute requests made by client and/or branch

• Strong communication skills specifically with issue resolution and escalation.
• Comfortable working in multiple systems at once, eager to try new technology.
• Work to ensure continued compliance with local, state, and federal employment laws.
• Refine standard operating procedures and implement changes as needed.

• Professional office environment.
• This role routinely uses standard office equipment including, but not limited to, computers, phones, photocopiers, filing cabinets and fax machines.
• While performing the duties of this job, the employee is regularly required to engage in professional and interpersonal written and verbal communications with a wide variety of individuals including, employees, customers, vendors, managers and others.
• In accordance with the requirements of a typical office work environment, the employee will be required to attend meetings in person and/or by phone/video conferencing, use keyboards, keypads, dial pads etc., Some overhead reaching, bending and twisting, as per usual office environment and functions.
• This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
• San Diego based employees follow a hybrid schedule, working in the office on Mondays and Wednesdays and remotely the remaining weekdays. This schedule is subject to change.