Home care Operations Coordinator

Executive Home care of Fairfax are seeking an experienced Home Care Operations Coordinator to assist with day-to-day operational tasks for a growing private-duty, non-skilled home care agency.

The ideal candidate has prior experience working at a home care agency and is comfortable working independently while managing scheduling, caregiver coordination, hiring support and client communication.

• Flexible schedule
• Opportunity for advancement
• Training & development

• High School diploma or GED and 1-year related experience and/or training; or equivalent combination of education and experience. Knowledge of scheduling and/or health care preferred
• Requires proficiency in word processing and computer skills
• Must possess above-average human relations, customer service, and organizational skills. Must be able to work under time pressures and manage multiple demands simultaneously. Excellent telephone etiquette and communication skills are necessary.

• Scheduling & Staffing:
  Manage caregiver schedules and shift coverage, Handle call-outs and last-minute changes, Maintain accurate scheduling records
• Hiring & HR Support:
  Assist with caregiver recruitment and onboarding, Conduct phone screenings, Track compliance documents and certifications
• Client Intake & Coordination:
  Respond to inquiries from prospective clients, Schedule and support intake assessments, Maintain client files and documentation
• Administrative Support:
  Assist with office organization and coordination, Support leadership with operational tasks, Help improve systems and processes as we grow

This job description is not intended to be all-inclusive. The employee will be expected to perform other reasonable related duties as assigned.

Flexible work from home options available.