Trust Deposit, Specialist - BC TEMP REMOTE

Overview

We are one of the first work‑from‑anywhere companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work‑from‑anywhere in British Columbia, Canada.

Please note: This is a temporary 12‑month contract opportunity.

Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full‑service real estate brokerage utilizing a 3‑D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate.

We are doing big things.

• Review and approve/reject all incoming Canadian deposits
• Ensure accuracy of daily posting of trust and/or commission trust deposits
• Maintain the flow of each method of deposit (FTNI, E‑transfer, In‑Branch, Wire Transfers, Bill Payments and Bank Transfers)
• Respond to all provincial deposit/commission emails through Zoho
• Identify deposit items on provincial bank statements
• Identify any issues with deposits and bring to management/team lead for solutions
• Communicate with agents (eXp agents and other brokerage agents) about the status of the deposit
• Communicate with the Payout and Transaction teams to locate deposits
• Create and provide receipts for deposits
• Supports completed and accurate bank deposits on a daily basis
• Completes daily assessments of progress
• Support other departments, when necessary, with month‑end procedures

• Typically requires a Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.
• Real Estate back‑office and Broker Wolf experience strongly preferred
• Excellent written and verbal communication skills
• Excellent organizational skills
• Strong knowledge of Microsoft Office/Google Suite
• Problem Solving Skills
• 2+ years in the Customer Service industry

• Paid Vacation
• Paid Holidays
• Up to 4 Paid Personal Days
• 5 Paid Sick Days
• $20 per pay cheque for the first two pays of the month for your mobile phone/internet
• Work from anywhere
• Amazing company culture
• And more

The starting base pay for this position is $45,000 CAD per year in our lowest geographic cost‑of‑living market and is dependent upon many factors such as location, experience, skills, and training. Base pay is only one part of the total compensation package offered to employees in recognition of their hard work and is determined within a range to allow for growth and development within a role.