Claims Paralegal

Location: Warman

It's fun to work at a company where people truly believe in what they are doing!
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* Job Description:

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** Job Summary
***
* Job Title:

** Claims Paralegal    
** Department:
** Client Services
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* Reports To:

** Client Services Project Manager
** Position Summary
** The Claims Paralegal provides essential support to the Project Management team in delivering client service projects. This role is responsible for assisting with project execution, coordinating cross‑functional activities, and ensuring the accuracy and quality of deliverables. The position requires strong analytical, communication, and organizational skills. Professional fluency in both English and French is mandatory to ensure effective communication with clients and internal stakeholders.
** Job Responsibilities
*** Support claims management and processing, including reviewing and resolving claim inquiries and process issues.
* Provide legal support services as needed.
* Assist Project Managers with day‑to‑day project execution, including organizing meetings, tracking deadlines, and preparing client updates.
* Coordinate with internal departments, including Claims Operations and other cross‑functional teams.
* Conduct data review and analysis to support accurate reporting.
* Maintain clear and organized project documentation.
* Contribute to quality assurance activities to ensure high‑quality deliverables.
* Communicate professionally and effectively in both English and French with clients, team members, and other stakeholders.
* Uphold strong professional etiquette and demonstrate high attention to detail.

This job description is not intended to be all-inclusive. The employee may be required to perform other related duties assigned to meet the ongoing needs of the organization.
** Education
* ** Bachelor’s degree in Law, Business, or a related field.
** Job Requirements
*** Must hold an active paralegal license with the Law Society of Ontario (LSO),
* 3–5 years of experience in claims management or a related role.
* Professional fluency in English and French (oral and written).
* Must reside in Ontario.
* Ability to draft and review documents in both English and French.
* Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and familiarity with project management tools.
* Tech‑savvy, with experience using Docu Sign.
* Equipped to work from home.
* Willingness to work occasional overtime during peak project periods or deadlines.
** Key Competencies & Skills
*** Team Collaboration
* Written & Verbal Communication (English & French)
* Time Management
* Attention to Detail
* Adaptability* Analytical Thinking
* Claims Management & Processing
* Collaborative Problem Solving (CPS)
* Customer Relationship Management (CRM)
* High Accuracy
* Legal Support Services
* People Management
* Quality Assurance (QA)
* Reporting & Analysis
* Team Leadership
* Workflow Management
** About Our Work Environment
** Work is fast-paced environment with extensive contact with clients and colleagues.  The industry we serve demands the highest level of confidentiality and professionalism in safeguarding client and project information. Highly effective Project Managers thrive on being in an environment that rewards the following critical success factors:
* Adaptability:
Appropriately reacting to changing situations without a loss of effectiveness and enthusiasm for strategic initiatives and corporate goals.
* Analysis:
Identifying problems and causes or analyzing how processes and procedures could be improved, collecting relevant information, and identifying possible solutions.
* Attention to Detail:
Appropriately completing all the individual tasks accurately or according to workflow/process guidelines with an emphasis on reaching or exceeding quality standards.
* Creativity:
Being inventive, imaginative, and innovative.
* Development of Others:
Providing the means for others to grow and develop personally and professionally within and across departments.
* Energy:
Maintaining a fast, active pace in the normal course of the day.
* Flexibility:
Going into situations without preconceived notions with a willingness to assess various options in order to determine a course of action.
* Integrity:
Strict…