Branch Office Administrator

There's power in partnership.

• Position
  
  Schedule:
  
  Full‑Time
• Branch Address: 5332 S 138th St Suite 205, Omaha, NE
• Posting is anticipated to remain open for 30 days, from 02-Mar-2026.

As a Branch Office Administrator (BOA) you will be the first voice clients hear and the trusted resource they rely on. You will provide administrative support to financial advisors, support client accounts, facilitate communication, and ensure a positive client experience. This role offers a dynamic and rewarding environment for career growth.

• Comprehensive 6‑month training with an experienced peer mentor
• A wide support network from branch office to home office
• Independent work with a supportive team of thousands

• Deliver exceptional personalized service to ensure clients feel understood and informed
• Take an active role in the annual business planning process to develop strategies for the upcoming year
• Actively listen for situations in clients’ lives that may indicate a need for additional services
• Drive marketing activities such as planning and executing events

• A culture of continuous improvement and professional development
• An inclusive environment where everyone’s different viewpoints are valued
• A rewards program that promotes long‑term career and financial security for you and your family
• Full‑time associates receive:
• Medical, prescription drug, dental, vision, and voluntary benefits (such as accident, hospital indemnity, and critical illness)
• Short‑ and long‑term disability, basic life, and basic AD&D coverage at no cost
• 401(k) retirement plan and tax‑advantaged accounts (HSA, FSA)
• Ten paid holidays, 15 days vacation for new associates, sick time, personal days, and a paid day for volunteerism
• Eligibility for bonuses, profit sharing, and an Employee Assistance Program

• Hiring minimum: $22.50
• Hiring maximum: $24.36
• Opportunities for merit‑based salary increases and variable compensation based on branch and firm profitability

• Client Service:
  Provide exceptional service via calls, emails, and in‑person interactions; respond to inquiries and resolve issues; maintain strong relationships.
• Account Management:
  Learn and understand the financial services industry; handle account opening, transfers, and related requests; process transactions and maintain accurate records.
• Administrative & Operational Support:
  Work independently to schedule appointments, prepare materials, manage correspondence, support marketing initiatives, and streamline processes.
• Technology:
  Strong computer literacy and willingness to learn new tools such as Money Guide, Salesforce, Microsoft Office, and firm‑provided software.

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.