Legal Office Assistant; Non HQ Production Center, Olympia

Legal Office Assistant (Non-Permanent) | Office of Administrative Hearings

Headquarters Division
, Olympia, WA

NOTE
:
This appointment is anticipated to last up to twelve (12) months and may be extended based on budget and business needs.

NOTE
:
This will be an in-office position, but part-time telework may be approved after a training period.

The Office of Administrative Hearings (OAH) is currently looking to fill a non-permanent Legal Office Assistant (LOA) position in the Production Center for our Headquarters division. This position is located in our Olympia office.

The LOA position is critical to the successful completion of the OAH mission and contributes to the mission by providing support services to the agency. This may include case intake and set-up, the creation and publication of notices of hearing, publication of orders and other case‑related documents, proofreading, electronic file maintenance, processing of additional supplemental electronic or hard copy case documents, transmittal of records.

The 1981 Legislature created the OAH to offer Washingtonians an independent, fair and neutral forum to hold administrative hearings on disputed matters referred by state and local government agencies. Operating out of field offices in Olympia, Tacoma, Seattle, and Spokane Valley there are currently 230 employees, including 120 ALJs who preside over administrative hearings involving unemployment insurance benefits, child support, food assistance, medical benefits, business and professional licensing, and more.

OAH conducts hearings for more than 30 agencies and 160 programs. Our referring agencies include the Employment Security Department (ESD), Department of Social and Health Services (DSHS), Department of Children, Youth, and Families (DCYF), Health Care Authority (HCA), Liquor and Cannabis Board (LCB), Department of Financial Institutions (DFI), the Office of the Superintendent of Public Instruction (OSPI), and others. For more information about OAH, please visit our website .gov.

To hear and independently resolve disputes between the public and state agencies with an impartial, quick, and easy to access process.

All people of Washington can meaningfully participate in their hearing and understand the result.

• Fairness and independence
• Diversity, equity, inclusion and respect
• Performance excellence
• Integrity

• Performance Excellence:
  We deliver high quality, timely work.
• Convenience & Accessibility:
  We make it easy for people to do business with us.
• Diversity, Equity, Inclusion & Respect:
  We promote diversity, equity, inclusion, and respect.
• Good Stewards:
  We are efficient, effective, and accountable.

• Work that is important and makes a difference.
• In‑house training and professional development opportunities.
• Healthy work/life balance, including remote work.
• Comprehensive state benefits package.

• Process new hearing requests according to agency timelines and caseload specifications.
• Review hearing requests to identify the reason for the appeal, the caseload, program type, and agency representative.
• Create a new case in the case management system (PRISM), enter the information provided in the hearing request, and upload to PRISM.
• Review the new case set-up for accuracy and make certain all relevant information was entered.

• Process and publish dismissals and short orders according to agency timelines and caseload specifications.
• Ensure all documents are processed and published timely according to caseload specifications and utilizing proper forms and templates.
• Perform quality checks to ensure orders are signed, dated, and include the correct mailing date.
• Ensure appropriate supplemental materials are included.
• Upload orders to PRISM.
• Order is directed to the correct parties with all the correct information and that confidential information has been properly redacted.
• Review and manage the PRISM dashboard to ensure all dismissals and orders have been published and mailed, and cases are closed.

• Monitor secure email and e‑fax in-boxes,…