Administrative Assistant II

We are a hybrid, remote-office company dedicated to growing our talent anywhere! We have onsite locations in:
Sioux Falls, SD;
Scottsdale, AZ;
Louisville, KY;
Troy, MI;
Franklin, TN;
Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high‑quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well‑positioned for success. We celebrate, and embrace, our team members through a HUMBLE HUNGRY SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

While we support hybrid remote work, this job requires you to be onsite at our Franklin, TN location to perform the essential functions of the job. Responsible for providing administrative support to management and/or a function.

• Manage calendars, make travel arrangements, support leadership leverage Microsoft suite of applications
• Respond to incoming requests and ensure that issues are resolved both promptly and thoroughly
• Administrative support may include scanning, faxing, copying and filing/storing documents
• Provides analytical and administrative support to relieve manager or team of administrative duties
• Executes special or continuous research and data analysis tasks
• Analyzes issues, determines approach and prepares report/recommendation.
• Interacts with other employees at all levels to gather information and coordinate activities between departments and outside parties
• Coordinates on‑site for executives. Leads or co‑leads major executive events, such as leadership summits, town halls, offsites, or board‑prep cycles—ensuring high‑quality logistics, communication, and deliverables.
• May have office management responsibilities for a site. Oversees day‑to‑day office operations, including space planning, supply management, vendor coordination, and administrative compliance—to create a smooth, well‑run environment for associates and leaders.
• Other duties as assigned

• Typically requires a minimum of two years of related experience.
• Experience with Microsoft applications & expense management system (Concur) required
• High School Diploma or equivalent
• Organizing
• Communication (written & verbal)
• Priority setting

Salary range: $21 hourly – $33.50 hourly. This range reflects the minimum and maximum target for a new hire in this role. Individual pay will be determined by multiple factors including experience, qualifications, and location. The role is also eligible for an annual performance‑based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.