Part-Time Program Coordinator

The American Society of Civil Engineers (ASCE) seeks a part-time (20 hours a week) program coordinator to provide administrative and customer support for the Civil Engineering Certification (CEC) program. This position provides customer service/applicant management, data management, reporting and tracking, record-keeping, administrative support, and assistance/preparation for annual renewal efforts and certification program improvements.

• Responding to all inquiries for the certification program, requirements, and process details
• Processing applications (downloading/organizing application materials for review) and submitting data to review committees
• Processing certification materials, composing correspondence, and preparing, assembling, and mailing certification packets and other correspondence
• Maintaining and updating certification records and transactions in the database
• Developing and maintaining a digital filing system for all applicants of CEC certifications including re-organization and management of shared CEC email accounts
• Generating program reports tracking program performance/metrics to meet accreditation requirements (including applications, new certifications awarded, and renewals)
• Identifying, recommending, and implementing improvements/efficiencies in certification operations
• Assisting manager in maintaining program compliance and on-time reporting with all accrediting agencies
• Assisting in the development, maintenance & distribution of all documentation, including policy and procedure manuals
• Assisting with promotion and communications activities such as:
  • Responding to all CEC outreach requests for program materials at industry events/conferences
  • Coordinating publication submissions related to promoting CEC and its' certification programs

• Two- or four-year degree or equivalent work experience
• 2-3 years of experience working with an Association in the certification field or similar (preferred)
• Proficiency with MS Office Suite and an AMS or CRM
• Demonstrated success providing administrative and logistical program support
• Must prioritize tasks, manage time, multi-task and meet deadlines
• Strong written communication skills including proofreading and copy-editing
• Strong customer service skills and flexibility
• Must work in a team environment and independently

Based in Reston, VA, this position has hybrid work from home flexibility in the Northern VA/DC Metro area.

All qualified candidates including historically excluded individuals, protected veterans, women, and individuals with disabilities are encouraged to apply.