Evening Scheduling Coordinator - Part Time Job Knoxville Tennessee USA,Administrative/Clerical

Evening Scheduling Coordinator – Part-Time About the Role

We are seeking a dependable, long-term team member for our Evening Scheduling Coordinator position. This role is ideal for someone who thrives in a fast-paced environment, stays calm under pressure, and enjoys solving problems in real time. You will play a critical role in ensuring clients receive uninterrupted care while supporting both clients and care partners during evening hours. This position offers a consistent, predictable schedule and the opportunity for additional hours and growth based on performance.

We are looking for someone who takes ownership, communicates clearly, and takes pride in being a reliable part of a high-performing team.

Hourly Wage: $16.50 per hour

Training Schedule (3–6 Weeks)

Monday & Wednesday: 11:00 AM – 4:30 PM (in-office)
Tuesday & Thursday: 11:00 AM – 4:30 PM (remote via Microsoft Teams)
Approximately 20 hours per week during training

Regular Schedule (After Training)

Tuesday–Friday: 4:00 PM – 8:00 PM (remote, 16 hours/week)
Required rotating holiday coverage (hours may range from 8:00 AM – 8:00 PM)
Required virtual attendance for weekly department meeting:
Thursdays at 9:00 AM
Additional hours available for department CTO coverage based on need and availability

Primary Responsibilities

Answer phones and monitor text messages
Triage crisis and urgent on-call matters
Provide after-hours support to care partners and clients
Handle callouts and urgent staffing needs
Find coverage for same-day vacancies
Fill open and vacant shifts for next-day preparedness
Assist with evening scheduling adjustments
Provide administrative support
Document and communicate staffing changes
Work on special projects as assigned

Job Requirements

Maintain a quiet, distraction-free workspace suitable for professional communication
Access to reliable high-speed internet
Strong problem-solving skills with the ability to make sound decisions independently
Ability to work efficiently with minimal supervision
Scheduling experience preferred, but not required
Ability to think creatively and develop practical solutions
Ability to triage situations and respond appropriately based on urgency
Strong prioritization and time-management skills in a fast-paced environment
Excellent communication skills (both verbal and written)
Ability to accurately document interactions, updates, and outcomes

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