Executive Assistant

Who We Are

Point
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Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point
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Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We’ve had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it’s at the core of who we are.

We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point
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Health.

The Executive Assistant performs a variety of technical administrative tasks in support of senior executives, typically senior vice presidents and vice presidents. Acts as a liaison with other departments, including colleagues through the CEO level, board of directors and other contacts in order to meet business objectives.

• Maintains complex calendars, schedules, and coordinates internal and external appointments/meetings. Including scheduling virtual teleconferences and in‑person conference room space set‑up.
• Monitors budgets, tracks spending, and research variances. Prepares financial reports. Processes invoices and expense reports.
• Answers and screens internal and external calls and directs them to the appropriate people/area, including email management and general reception.
• Develops high level presentation materials, support special projects with highly complex and confidential information; create and maintain spreadsheets, presentations, and departmental databases. Draft and compile reports including department documentation and materials.
• Drafts, proofreads, and edits correspondence and departmental documents, including sending correspondence electronically and/or by mail. Assists with training and onboarding new administrative hires, provides coverage when other assistants are away; may oversee the work of executive assistants or sr administrative assistants.
• Other duties and projects as assigned.

• Required (minimum):
  High school equivalency
• Preferred:
  Associate’s degree

• Required (minimum): 4+ years of related office experience

• Advanced proficiency in Microsoft Office Suite:
  Outlook, Word, Excel, PowerPoint, and Teams.
• Ability to learn new tools and teach others.
• Strong customer service skills and the ability to interact professionally with peers, leadership, and external contacts.
• Excellent verbal and written communication skills.
• Ability to work independently as well as in a team setting.
• Ability to maintain a high degree of confidentiality, maintain timelines, and effectively multitask.
• Must be able to work independently to plan, organize and prioritize work to ensure completion in a timely manner.
• Must be able to work cooperatively as a team member.
• Requires excellent interpersonal and customer service skills to interact effectively with all levels of management, departmental staff, internal and external contacts.
• Must be able to effectively communicate in verbal and written format.
• Ability to prioritize work tasks within set protocols and procedures.

• Must be able to work under normal office conditions and work from home as required.
• Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
• May be required to work additional hours beyond standard work schedule.

The above statements are intended to describe the general nature and level of work being performed by…