Concierge; Corporate Office

Overview

Concierge (Corporate Office)

Our Aegis Living Home Office is looking for a Concierge to provide exceptional customer service to our families and guests.

The Aegis Living Home Office Concierge is responsible for:
1) handling the front desk and all its assigned duties;
2) providing excellent customer service;
2) Being a contributing member of the Human Resources team by assisting with various administrative tasks.

• Monday-Friday 8:00am-5:00pm (in-office)

• Vacation + Sick Pay + Appreciation Days
• Medical/ Dental/ Vision
• 401K

The following position responsibilities are essential functions of the position. Successful job applicants will be able to perform these essential functions with or without requested accommodation.

• Create a warm welcome for every Home Office visitor and guest.
• Answer all incoming calls within 3 rings and manage as appropriate.
• Maintain a clean and welcoming environment, focusing on the lobby and bistro
• Act as a liaison for the Marketing Team by ensuring all leads are addressed in a timely manner.
• Provide administrative assistance to the HR team as needed.
• Universal worker. Willingness to assist wherever needed.
• Is organized and manages time
• Track and manage to ensure a constant and adequate stock of office supplies, cleaning supplies, and snacks for the office.
• Process owner for Concierge related projects and tasks.

Success factors are the combination of skills, attributes and behaviors that, when applied, produce individual and organizational success.

• Emphasis on timeliness and attendance. Reliability is key.
• Strong oral and written communication
• Professional appearance and demeanor.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Commitment to high quality standards and service with every interaction.
• Effective conflict resolution and trouble shooting
• Detail-oriented.
• Prioritizes the importance of staff confidentiality and personal information as a member of the HR team.

• 1 year or equivalent in customer service industry
• Knowledge of computers, internet, and software applications including Word and Excel
• Skilled in building relationships with residents, staff, and family members
• Ability to work in cross-functional teams
• Must meet State requirements on criminal background
• Must be a minimum age of 18 years old.
• This is an in-office position located in our Home Office in Bellevue, WA. Monday-Friday 8am-5pm.

USD $25.00/Hr.

USD $27.00/Hr.