Administrative Assistant; Pediatric Clinic Normal, IL

Position: Administrative Assistant (Pediatric Clinic)

Location: Normal, IL

Pay: $21/hour

Job Type: Full-Time

• Manage all front office operations efficiently and with excellent customer service.
• Greet visitors, answering a high-volume of incoming phone calls and assist staff with questions.
• Schedule, confirm, and modify appointments for therapy sessions.
• Process client check-ins, verify insurance information, and collect copays or payments. Ensure proper documentation is completed.
• Coordinate with the billing department on client payments, insurance claims, or any discrepancies.
• Manage therapy room scheduling.
• Process incoming and outgoing mail while also maintaining internal mailbox setup as staff change.
• Accept and distribute deliveries.
• Follow opening and closing procedures for the building.
• Complete copying, scanning, faxing, shredding for program needs as requested.
• Complete data entry tasks as needed.
  
  Coordinate with staff members at main office front desk on a regular basis.

• Minimum of high school diploma or GED.
• Previous experience working in an office setting, preferably in a medical environment.
• Excellent computer skills, including a high degree of proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
• Strong organizational skills and attention to details.
• Excellent time management skills with proven ability to meet deadlines.
• Ability to work effectively despite interruptions and distractions.
• Ability to function and work both independently and as a collaborative team member.
• Effective listening and interpersonal communication skills.
• Valid Illinois driver’s license with safe driving record.
• Current proof of automobile insurance.

While performing the duties of this job, the employee will typically work in an office setting. Employee will have prolonged periods of sitting at a desk and working on a computer. The noise level in the work environment is usually moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Requests for reasonable accommodations will be reviewed to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit at a desk and work on a computer for prolonged periods. Employee is consistently and frequently required to have good close and distance vision, hearing and be able to talk. Employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms, and occasionally stoop, kneel, crouch or crawl.

Employee must occasionally lift and/or move up to 15 pounds.

• Collaborative work environment between ABA, Speech, PT & OT teams
• Localized management
• Supportive and positive work environment
• Professional development and training opportunities
• Flexible schedule options
• Partial work from home options
• Comprehensive benefit plans
• Paid time off including vacation, personal time, and holidays.
• Some relocation assistance may be available.

Lifelong Access is an Equal Opportunity Employer.