Administrative Assistant - Receptionist

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non‑governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.

A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions‑driven, passionate change‑maker, come join us in positively impacting the lives of millions of people world‑wide for a better future.

The Administrative Assistant is responsible for both receptionist services and administrative duties for the IRC Arizona offices.

• Welcome and greet visitors arriving to the office
• Help guide clients and visitors to the appropriate staff member or service
• Support open office hour flow and redirect visitors as needed
• Follow visitor logging procedures when required by office safety protocols

• Answer incoming calls and route them to the appropriate staff member or program
• Take and relay messages when staff are unavailable
• Assist with updates to staff phone extensions or voicemail changes when needed

• Distribute incoming mail
• Coordinate outgoing mail when needed
• Monitor incoming packages and notify staff of deliveries

• Monitor general functionality of office equipment such as printers, copiers, and scanners
• Refill paper or toner when needed
• Notify leadership of any equipment issues so repairs can be coordinated
• Order and maintain stock of needed office supplies

• Help monitor conference and client rooms usage and scheduling
• Support keeping shared spaces organized and ready for use

• Follow office safety procedures when needed
• Notify leadership if any safety concerns arise
• Provide general administrative support that helps maintain smooth office operations

Position

Reports to:

Deputy Director, Operations

• High school diploma required; some university education preferred.
• Fluent in English with strong verbal and written communication skills.
• Proficiency in language(s) spoken by IRC’s clients is desired; including Spanish, Arabic, Dari, Farsi, and/or Pashto.
• Demonstrated proficiency with Microsoft Office programs including Excel, Word and Outlook
• Must be well‑organized, reliable, professional, detail‑oriented, and flexible.
• Desire to work as a team member and in a multicultural workplace.
• Maintaining good, effective communication with customers, visitors, and staff
• In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card.

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• Occasional domestic (non‑local) travel required; up to 10%.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way – Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs.

IRC builds teams of professionals who…